Dangers & Annoyances

One of the appeals of visiting Zagreb is how safe the city generally is. If you're in the city centre at noon, brace yourself for the daily cannon blast. If you don't, you can get seriously startled by the explosive loud noise.

Police Stations

Police Station To report a lost passport.

Discount Cards

If you’re in Zagreb for a day or three, getting the Zagreb Card (www.zagrebcard.fivestars.hr; 24/72hr 98/135KN) is a pretty good way to save money. You get free entry to the Museum of Broken Relationships, Zagreb 360° Observation Deck, Museum of Contemporary Art, Zagreb City Museum, Museum of Art & Crafts, Zagreb Zoo, as well as discounts of 10% to 50% at various other museums, and discounts in some restaurants, shops and bars. It also provides free rides on the funicular.

The card is sold at the main tourist office and in some hostels, hotels and shops.

Emergency & Important Numbers

Croatia's country code385
International access code00
Emergency (ambulance, fire, police)112

Gay & Lesbian Travellers

The gay and lesbian scene in Zagreb is finally becoming more open than it has previously been – although free-wheeling, it isn’t. There are handful of major gay and lesbian city hang-outs. Also look out for performances by Le Zbor (www.lezbor.com), Croatia’s lesbian and feminist choir with an activist edge. The only big event of the year is Zagreb Pride (www.zagreb-pride.net). Major city hang-outs are:

Hotpot Friendly gay bar-club with good-value drinks.

Kolaž This rollicking bar, festooned with sparkly glitter-balls, attracts an arty, mixed gay/straight crowd in the evenings.

Rush A younger gay and lesbian crowd head out of the city centre to party on Saturday nights.

Vimpi Gathering spot for Zagreb's women-loving women.

Internet Access

Free wi-fi is standard in Zagreb's accommodation and is offered by most cafes and many restaurants.

Impact Hub Zagreb is a cheerful and friendly co-working space in a massive apartment inside a historic residential building. If you need internet and a place to work for a day or more, digital nomad day rates are available.


While many hotels in Zagreb list their tariffs in euro, you must pay in kunas.


There are ATMs at the bus and train stations, the airport, and at numerous locations around town. The Zagrebačka Banka ATM machine on Trg Bana Jelačića dispenses euros.

Changing Money

Exchange offices can be found in the Importanne Centar on Starčevićev trg, as well as at many locations around town.

Opening Hours

Opening hours generally remain the same throughout the year, though some establishments do shorten their hours and others even shut down in summer months.

Banks 8am or 9am–8pm weekdays, 7am–1pm or 8am–2pm Saturday

Shops 8am–8pm weekdays, to 2pm or 3pm Saturday; most stores are closed on Sunday

Restaurants noon–11pm or midnight

Cafes & bars 8am–midnight


Main Post Office Holds poste restante mail. Right by the train station.

Post Office

Tourist Information

Main Tourist Office Distributes free city maps and leaflets. Has several branches throughout the city.

Lotrščak Tower Tourist Office

Main Bus Station Tourist Office

Main Railway Station Tourist Office

Zagreb Airport Tourist Office

Zagreb County Tourist Association Has information and materials on attractions in Zagreb’s surroundings, including wine roads and bike trails.

Travel Agencies

Atlas Travel Agency Group day tours from Zagreb plus multiday bus tours around Croatia.

Croatia Express International trains ticketing specialist, plus bookings for car rental, air and ferry tickets and hotels around the country.

Croatian YHA The Zagreb-based head office of the Croatian Youth Hostel Association has info on all the hostels in Croatia. The on-site travel branch can help with advance bookings.

Travel with Children

Zagreb is a child-friendly city with both some wonderful attractions directly catering for kids plus a bundle of free social events taking place in the city centre during the May to September high season. All-in-all the city's infrastructure is good for strollers with pavement curbs sloping at all pedestrian crossings, though hopping on trams is problematic due to high entry stairs.

Children up to the age of seven travel free on public transport and some sights have free entry for under-fives, half-price entry for older kids and a discounted family ticket option. If ordering a taxi, Ekotaxi has car seats for babies and toddlers but you must book at least two hours before and specify the age of your little one. If you want to do some family cycling, Bike.com has children's bicycles and helmets to hire. In Zagreb, cyclists use pavements, not the road, and some wider main pavements have designated cycle lanes.

Museum of Illusion Budding scientists will be fascinated while exploring the rooms of optical illusions, mirrors and holograms here.

Dolac Market Get the kids amid the market bustle.

Secret Zagreb Teens will be thoroughly engaged by the mysterious side of the city on the Ghosts and Dragons tour.

Backo Mini Express Little ones will be mesmerised by the trains chugging across the landscape of this massive model railway.

Strossmarte Take teens up to Strossmayer in the evenings during the summer months for free live music concerts.

St Mark's Church Smaller children will enjoy watching part of the guard-changing ceremony on summer weekends.

Tortureum Most young teens will be engrossed by the macabre exhibits here.

Zagreb 80's Museum Let the kids' minds boggle at the 'ye olde' pre-internet era plus little ones will enjoy the dress-up opportunities.

Art Park Family-friendly mural painting sessions plus film screenings and live music sessions are hosted here from June through to September.

Boćarski Dom This park is the best place for tots to work off some steam with excellent playground equipment, playing fields and a rollerblading ramp as well as a relaxing path along the Sava River. To get there, take tram 17 west to the Prisavlje stop.

Maksimir Park Has two playgrounds and a zoo.

Sports & Recreational Centre Šalata Beat the heat and take a break from pounding the city streets at the pools here.

Jarun Lake On summer weekends join local families here for swimming and pedal-boating.

Travellers with Disabilities

More attention is being paid to the needs of people with disabilities in Zagreb, but the city still has a long way to go. For further information, check out www.travabled.com and the Croatian Association for the Physically Disabled.

Public toilets at bus stations, train stations, airports and large public venues are wheelchair-accessible, but not in adequate numbers. Large upscale hotels usually have at least a couple of wheelchair-accessible rooms, though many of these don't feature full-scale accessibility. Private accommodation offers very little for travellers with disabilities.

Both the bus and train stations in Zagreb are accessible by wheelchair, though the wooden foldable ramps require bus drivers' help. Note that Zagreb trams are not an appropriate means of transport for the majority of wheelchair users.