In Guilin and Yangshuo, there is not a taxi hotline answered by English speaking operator. Demand on taxi is high during rainy days, peak hours (6.00am to 9.30am and 6.00pm to midnight), weekend and public holidays, but it is not easy to find a taxi station on street. The stress of waiting for a coming taxi with many people skipping the line is unacceptable. For people who prefer to reserve everything in order ahead of time, this pre-booking service in Guilin is what you are looking for.
The service is delivered by an experienced driver from a national car rental company, and an English speaking travel agent staff for backup support. Your driver will find you in your hotel lobby by eye contact, or spell out your name. There are 4 railway stations in Guilin: Guilin Station, Guilin North, Guilin West and Yangshuo Station. Your departure train code is required upon reservation. This is the only way that your driver knows which station to go.Pickup service is available from your hotel in downtown Guilin, or downtown Yangshuo.Please buy your train ticket first, then book this transfer service. This private transfer service is 24 hours available. Price is inclusive of all charges such as peak hour charges, midnight charges, city area surcharge, toll and parking fees. Frequently Asked Questions: Q: Is your service better than calling a taxi on site? A: Taxi service is not always available in Guilin and Yangshuo. Using this transfer service, you will have a better vehicle, better service from a reliable national car rental company, plus 24/7 backup from a local travel agent. Q: Do you pickup from my hotel? A: This pickup price is for hotels in downtown Guilin and downtown Yangshuo only. Downtown Guilin includes 5 districts of Xiufeng, Xiangshan, Qixing, Lingui, Diecai. Downtown Yangshuo includes Yangshuo county. Other districts are named as Outskirts Guilin. Hotels in Outskirts Guilin will cost additional charge. Please check if your hotel is located in downtown Guilin or Yangshuo before you make a booking. If your hotel is in outskirts Guilin, an additional cost will be advised. - Plan A: Receiving your reply of approval in time, booking will be confirmed. - Plan B: Refund will be arranged without receiving your approval in 24 hours. Q: What should I do if I can not find my driver? A: Telephone the local travel agent. The staff will ask you to pass the phone to a Chinese standing beside you, find out your exact location. Then please wait here. Your driver will come to you. Do not move! Q: Will the driver telephone me before pickup? A: No. Your driver does not speaking in English. The local travel agent will be your backup. Q: Will the driver help me to check in at the railway station? A: No. Your driver will drop you off outside the departure hall of the station. Usually it is the non-parking area. Q: What is the luggage allowance? A: Each passenger (aside from infant) can check in with a maximum of 1 piece of luggage, total dimension not exceeding 158 cm (62 inch), wheels, handles and side pockets included. Each bag should not weigh over 20kg (44 lbs). Excessive and over-sized bag as subject to the availability of the storage space of the vehicle, may incurring surcharge.