Four Seasons Hotel Hangzhou at West Lake

Hotel in Hangzhou

Check Availability

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.


Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

9.1 out of 10

More of a resort than a hotel, the fabulous 78-room, two-pool Four Seasons enjoys a seductive position in lush grounds next to West Lake. Low-rise buildings and three private villas echo traditional China, a sensation amplified by the osmanthus trees, ornamental shrubs, ponds and general tranquillity.

Gorgeously and very spacious ground-floor deluxe premier rooms have access to a garden; rooms have lovely bathrooms, walk-in wardrobes and hugely inviting beds. The infinity pool alongside West Lake is a dream, as is the outstanding spa. Staff are welcoming and helpful.

Quick description via

Sitting in the northwest corner of the alluring West Lake, Four Seasons Hotel Hangzhou at West Lake boasts views of traditional Chinese gardens from most units. Four Seasons Hotel Hangzhou at West Lake is around a 10-minute walk from West Lake Impression show theatre. It is around a 20-minute drive from Hangzhou Railway Station and around a 50-minute drive from Hangzhou Xiaoshan International Airport. Rooms are decorated with satin embroidery on which traditional Chinese flowers and birds are painted. Fitted with carpeted floor, all soundproofed rooms come with an easy chair, a sofa, writing desk, side table and a flat-screen TV. The private bathroom has a bathtub, a separate glass shower stall with a rainshower and a large basin vanity with television. The property offers an indoor pool, meeting and banquet facilities, spa and wellness facilities and WiFi in all rooms and dining areas. The property’s concierge team helps guests to organise excursions with ticketing services. Luggage storage and currency exchange can be found at the 24-hour reception. For family with children, a playground and babysitting services are provided for guests’ convenience. After a long journey, relaxing on the sun terrace is a nice choice. For those who wish to explore the city by themselves, bikes are available. Dining options are available at the 2 on-site restaurants. Jin Sha serves Hangzhou, Shanghai and Cantonese food, while WLB serves continental cuisine. Afternoon tea and cocktails can be enjoyed in the lobby lounge.

Important information

Please inform Four Seasons Hotel Hangzhou at West Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
The property offers free basic internet access (3 devices at most) in guest rooms. Guest can also choose a selection of paid premium internet connection when they operate multiple devices or large files including movies or video programming.

Value added tax (VAT) will be implemented in China as of 1 May 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.

Features of Four Seasons Hotel Hangzhou at West Lake


  • Parking
  • Garden
  • Terrace
  • Babysitting/child services
  • Family rooms
  • Games room
  • Breakfast in the room
  • Internet services
  • Currency exchange
  • Gift shop
  • Soundproof rooms
  • Cycling
  • Tour desk
  • Ticket service
  • Wifi
  • Designated smoking area
  • Sun terrace
  • Bikes available (free)
  • Private check-in/check-out
  • Lockers
  • On-site parking
  • Wifi available in all areas
  • Books, dvds, music for children
  • Kids' outdoor play equipment
  • Children television networks
  • Kid meals
  • Secured parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Food and drink

  • Restaurant
  • Bar


  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Shoeshine
  • Car hire
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Daily maid service


  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/jacuzzi
  • Indoor pool
  • Indoor pool (all year)


  • Newspapers
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Atm/cash machine on site


  • Valet parking
  • Private parking


  • Free WiFi available