If you need to reserve a transfer service from hotel to Xianyang Airport in Xian, this pre-booking service is the best choice for people who prefer to reserve everything in order ahead of time. The service is delivered by experienced professional driver in formal uniform and a vehicle with company logo, and an English speaking staff will be 24/7 backup support for any necessary urgent help.
Please wait in the hotel lobby. Your driver will find you by eye contact, or read your name from his pickup list. The hotel pickup is 24 hours available. Frequently Asked Questions: Q: Do you pickup from my hotel? A: This pickup price is for hotels in downtown area of Xian only. Downtown Xian includes 6 districts of Beilin, Yanta, Lianhu, Xincheng, Weiyang, Baqiao. Other districts are named as Outskirts Xian. Hotels in Outskirts Xian will cost additional charge. Please check if your hotel is located in downtown Xian before you make a booking. If your hotel is located in outskirts Xian, the local travel agent will advise in 24 hours for the additional cost and ask you to pay in cash to your driver (Plan A). Your approval of this additional charge is required. If you do not agree to pay the additional cost, the booking will be cancelled and you will receive refund (Plan B). Q: What should I do if I can not find my driver? A: Telephone the local travel agent. The staff will ask you to pass the phone to a Chinese standing beside you, find out your exact location. Then please wait here. Your driver will come to you. Do not move! Do not go to airport by yourself. Q: How can I modify a reservation? A: Please use the urgent contact number on your voucher, contact the local travel agent as early as possible. Q: How can I cancel a reservation? A: Please use the urgent contact number on your voucher, contact the local travel agent as early as possible. Q: Will the driver telephone me before pickup? A: No. Your driver does not speaking in English. The local travel agent will be your backup.