Wuhan covers an area of 8494 square km, as big as 5 times of London in size. There is a taxi call center but the operator does not speak in English, To avoid the hassle of long airport taxi lines, you will love this pre-booking Wuhan Airport pickup service, and you will be met from the airport, transfer to your hotel with ease. Please provide customer's cellphone, flight details and hotel name to receive a confirmation voucher in time. The local travel agent does not accept a booking missing customer's cellphone number. This cellphone number will be used for urgent help only. Please be sure this cellphone can be used in China.
When your driver arrives at Wuhan Tianhe International Airport, he will first check your flight arrival time from the Arrival Flight Information Board, then go to the exact terminal building, wait at the exit from where you will come out. He will hold your name sign and wait for about 30 to 40 minute until you show up eventually. Follow him to go to your hotel. Frequently Asked Questions: Q: Do you go to my hotel? A: This pickup price is for hotels in downtown area of Wuhan only. Downtown Wuhan includes 5 districts of Wuchang, Hanyang, Jaingan, Jianghan, Qiaokou. Other districts are named as Outskirts Wuhan. Hotels in Outskirts Wuhan will cost additional charge. Please check if your hotel is located in downtown Wuhan before you make a booking. If your hotel is located in outskirts Wuhan, the local travel agent will advise in 24 hours for the additional cost and ask you to pay in cash to your driver (Plan A). Your approval of this additional charge is required. If you do not agree to pay the additional cost, the booking will be cancelled and you will receive refund (Plan B). Q: What happen if my flight is delayed? A: Delayed flights will cost additional charge. Please use the urgent contact number on your voucher, contact the local travel agent as early as possible. Q: What happen if my flight is cancelled? A: Please use the urgent contact number on your voucher, contact the local travel agent as early as possible. If your driver is already waiting for you at the airport, there is no refund for no show caused by flight cancellation. Q: Will the driver telephone me from the airport? A: No. Your driver does not speaking in English. The local travel agent will be your backup. Q: What should I do if I can not find my driver? A: Telephone the local travel agent. The staff will ask you to pass the phone to a Chinese person standing beside you, because it will be easier for a Chinese person to clarify your exact location. Then please wait there. Your driver will come to you. Do not move! Please do not go to your hotel by yourself.