Nanjing Lukou Airport (NKG) is located 40km away from downtown Nanjing. There is not a taxi call center in Nanjing, so It is difficult to reserve airport pickup in advance by phone. To avoid the hassle of long airport taxi lines, you will love this pre-booking Nanjing Airport pickup service. Your driver will hold your name sign, wait at the exit from where you come out, and then take you to the hotel with ease. Please provide flight details and hotel name and address to receive a confirmation voucher in time.
When your driver arrives at Nanjing Lukou Airport (NKG), he will first check your flight arrival time from the Arrival Flight Information Board, then go to the exact terminal building, wait at the exit from where you will come out. He will hold your name sign and wait for you to show up eventually. Then take you to hotel.
Frequently Asked Questions:
Q: How long will my driver wait for me?
A: If your flight arrives in time, your driver will wait until you show up.
Q: Will my driver leave the airport if I do not show up?
A: The passengers from the same flight will show up one by one. Your driver will ask the airport staff if there is anyone still waiting in the luggage claim area. Then he will telephone the local travel agent. He will leave the airport only after receiving an approval from the travel agent.
Q: When do I need to call after arrival?
A: If you see all other people in the same flight have left the luggage claim area, but your luggage has not come. Please telephone the local travel agent immediately, ask your driver to wait for you.
Q: What should I do if I can not find my driver?
A: Telephone the local travel agent. The staff first will define your exact location. Usually he/she will ask you to pass the phone to a Chinese person standing beside you. This is the fastest way to find where you are. Your driver will come to you. No refund if you take a taxi.
Q: What happen if my flight is delayed?
A: Additional charge will be asked to pay in cash to your driver. Please telephone the local travel agent right after you know the flight is delayed. And you are required to telephone again after boarding the plane. Your driver is waiting for an order if he should wait for you or not. It will be too late if you call after a late arrival.
Q: What happen if my flight is cancelled?
A: Please telephone the local travel agent. It is polite to let your driver to leave.
Q: Will the driver telephone me from the airport?
A: No. Your driver does not speaking in English.
Q: Do you go to my hotel?
A: This pickup price is for hotels in downtown Nanjing only. Downtown Nanjing includes 6 districts of Xuanwu, Baixia, Qinhuai, Jianye, Gulou and Xiaguan. Other districts are named as Outskirts Nanjing. Hotels in Outskirts Nanjing will cost additional charge. Please check if your hotel is located in downtown Nanjing before you make a booking.
If your hotel is in outskirts Nanjing, the additional cost will be advised by the local travel agent.
- Plan A: If the local travel agent has receiving your reply of approval of this additional cost in time, booking will be confirmed.
- Plan B: Booking will be cancelled automatically and refund will be arranged for not receiving your approval in 24 hours.