Increased accessibility is not exactly São Paulo's forte. Problems that travelers with disabilities are likely to encounter include mangled pavements, crowded public transport (seats on buses and trains reserved for those with disabilities are marked 'Assento para deficientes') and restaurants with entrance steps. The good news is that most large hotels will have at least one room equipped for special needs travelers, São Paulo buses are wheelchair accessible and many metro stations have entrance ramps and elevators (find a list here: www.metro.sp.gov.br/pdf/acessibilidade/elevadores-metro-formas-acesso.pdf).
São Paulo city hall's Comissão Permanente de Acessibilidade (Permanent Commission for Accessibility; CPA) offers a Selo de Acessibilidade (Accessibility Seal) to city facilities that have met stringent accessibility requirements. At time of research, there were over 500 schools, religious temples, restaurants, banks, hotels and cultural centers that have received the seal.
A Cultural Accessibility Guide (www.acessibilidadecultural.com.br), a project of Instituto Mara Gabrilli, breaks down the accessibility of most of São Paulo's relevant cultural and tourism attractions.
For wheelchair-accessible taxi services, call the government's Central de Atendimento do Táxi Acessível (3740-5544).
Turismo Adaptado (www.turismoadaptado.com.br) is a São Paulo–based travel agent specializing in accessible tours and itineraries.