Dangers & Annoyances

Salzburg is a very safe city by and large. The usual common-sense precautions apply.

Police Stations

Emergency & Important Numbers

Emergency (police, fire, ambulance)112
Mountain rescue140

Internet Access

Most of Salzburg's Altstadt is now a free wi-fi hotspot; no password is necessary – simply accept the terms and conditions of 'Salzburg surft!' to get online.


Bankomaten (ATMs) are ubiquitous. Exchange booths are open all day every day at the airport. There are also plenty of exchange offices downtown, but beware of potentially high commission rates.

Opening Hours

Banks 8.30am–12.30pm & 2–4.30pm Monday to Friday

Bars 5pm–midnight, to 1am or 2am at weekends

Cafes 8am–7pm

Post offices 8am–6pm Monday to Friday

Restaurants noon–2pm & 6–10pm Tuesday to Saturday


Tourist Information

The main tourist office has stacks of information about the city and its immediate surrounds. There’s a ticket-booking agency (www.salzburgticket.com) in the same building.

For information on the rest of the province, visit Salzburgerland Tourismus, 6.5km north of Salzburg.

Travel Agencies

STA Travel Student and budget travel agency.

Travel with Children

With dancing marionettes, chocolate galore and a giant fairy-tale fortress, Salzburg is kid nirvana. If the crowds prove unbearable with tots in tow, take them to the city’s adventure playgrounds (there are 80 to pick from); the one on Franz-Josef-Kai is centrally located.

Salzburg’s sights are usually half-price for children, and most are free for kids under six years of age. Many galleries, museums and theatres also have dedicated programs for kids and families. These include the Museum der Moderne, which has workshops for kids and teens, and the matinée performances at the enchanting Salzburger Marionettentheater. The Salzburg Museum has lots of hands-on displays, from harp playing to old-fashioned writing with quills. Pick up 'Wolf' Dietrich's cartoon guide at the entrance.

Other surefire kid-pleasers around Salzburg include the following:

  • Children will have a blast with natural history at the Haus der Natur, with its fun facts on alpine crystals, dinosaurs, science and the human body. The highlight is the aquarium, with its clownfish and sharks.
  • Spielzeugmuseum Salzburg's very own toy story, this museum is a rambling attic of toys old and new. There are even 'adult parking areas' where grown-ups can hang out while tots play.
  • Freilichtmuseum Take a whizz through Austrian farming life through the ages at this huge open-air museum, with animals to pet, crafts to explore and a big adventure playground to romp around in. For more animal-themed fun, head to the Salzburg Zoo, near Schloss Hellbrunn.

LGBT Travellers

Salzburg is a fairly liberal, open-minded city, so gay and lesbian travellers should feel welcome in most hotels, bars and cafes here.

Useful resources include the 'GayfriendlySalzburg' Facebook page, and the websites www.hosi.or.at and www.salzburg.info (search for 'gays and friends' on the latter).

Accessible Travel

Salzburg's historic centre is largely pedestrianised and wheelchair accessible, though navigating some of the cobbled, crowded streets might prove tricky – especially during peak season. The bus that runs between the airport and the centre has a wheelchair ramp, and other forms of public transport have made good efforts to offer a barrier-free service.

For details on accessible hotels, restaurants and attractions – as well as a map pinpointing them – visit www.salzburg.info and search for 'barrier free'.