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Lonely Planet review
Sofitel’s not-so-historic other half, it boasts the region’s first indoor-outdoor swimming pool with a retractable roof.
Services & facilities
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Guest services
- Tours/ticket assistance
- Porter/bellhop
- Express check-out
- Multilingual staff
- 24-hour front desk
- Express check-in
- Tour assistance
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Outdoor space
- Rooftop terrace
- Barbecue grill(s)
- Garden
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Non-smoking
- Designated smoking areas
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Accessibility
- Elevator/lift
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Spa
- Spa tub
- Sauna
- Spa services on site
- Hair salon
- Steam room
- Health club
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Bureau de Change/ATM
- Currency exchange
- Atm/banking
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Recreation
- Beach/pool umbrellas
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Wi-Fi/internet access
- Free Wi-Fi
- Free wired high-speed internet
- Internet point
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Pets
- Pets not allowed
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- Poolside bar
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Concierge
- Concierge services
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Shop
- Gift shops or newsstand
- Shopping on site
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Housekeeping
- Laundry facilities
- Dry cleaning/laundry service
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Swimming pool
- Swimming pool - indoor
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Family
- Suitable for children
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Transport/transfers
- Limo or town car service available
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Luggage storage
- Safe-deposit box at front desk
- Luggage storage
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Restaurant/Café
- Snack bar/deli
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Air Conditioning
- Air-conditioned public areas
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Parking
- Free parking
Description
Location. Sofitel Plaza Hanoi is located close to Tran Quoc Pagoda, Ho Chi Minh Mausoleum, and Temple of Literature. Additional points of interest include Thang Long Water Puppet Theatre and Hoan Kiem Lake.
Hotel Features. Sofitel Plaza Hanoi features a poolside bar and a snack bar/deli. Recreational amenities include 2 spa tubs. Also located on site are an indoor pool, a health club, a sauna, and a steam room. Spa amenities include spa services and a hair salon. This 5-star property has a business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Complimentary wireless and wired high-speed Internet access is available in public areas and the hotel has an Internet point. The property has event space consisting of a conference center, banquet facilities, conference/meeting rooms, and a ballroom. For a surcharge, shuttle services include a roundtrip airport shuttle (available on request), a beach shuttle, a casino shuttle, and a train station pick-up service. Business services, wedding services, concierge services, and limo/town car service are available. Guest parking is complimentary. Additional property amenities include a rooftop terrace, a library, and barbecue grills. The property has designated areas for smoking.
Guestrooms. 317 air-conditioned guestrooms at Sofitel Plaza Hanoi feature minibars and coffee/tea makers. Accommodations offer city, river, or lake views. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, bathrobes, and slippers. Wired high-speed and wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones with voice mail. LCD televisions have satellite channels. Complimentary bottled water, safes, and blackout drapes/curtains are also provided. Guests may request in-room massages, irons/ironing boards, and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.