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Lonely Planet review
Chicago legend Potter Palmer set many worldwide hotelier records with his 1875 hotel (first to use electric lighting, first to have in-room telephones, invention of the brownie…). Today the Palmer House lobby still has an ‘Oh my God’ opulence – Tiffany chandeliers, ceiling frescos – that makes a look-see imperative. The 1600-plus guest rooms give off a more updated vibe: graphic swirl prints on draperies and countertop bowl sinks seem like an updated play on antique design. The location is steps from the Art Institute and Millennium Park.
Services & facilities
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Swimming pool
- Swimming pool
- Swimming pool - indoor
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Pets
- Pet friendly
- Pets allowed
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Parking
- Valet parking
- Parking garage
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Housekeeping
- Laundry facilities
- Dry cleaning/laundry service
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Spa
- Massage - spa treatment room(s)
- Hair salon
- Sauna
- Beauty services
- Health club
- Steam room
- Full-service health spa
- Spa tub
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Transport/transfers
- Limo or town car service available
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Cards accepted
- Carte blanche
- Mastercard
- Visa
- Discover
- American express
- Jcb international
- Diners club
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Guest services
- Multilingual staff
- Express check-out
- 24-hour front desk
- Porter/bellhop
- Express check-in
- Room service (limited hours)
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Shop
- Shopping on site
- Gift shops or newsstand
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Accessibility
- Elevator/lift
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- Bar/lounge
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Bureau de Change/ATM
- Atm/banking
- Currency exchange
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Luggage storage
- Safe-deposit box at front desk
- Luggage storage
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Air Conditioning
- Air-conditioned public areas
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Concierge
- Concierge services
- Concierge desk
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Restaurant/Café
- Restaurant
Description
Location. Located in central Chicago, The Palmer House Hilton is a business-friendly hotel within walking distance of Bank of America Theatre, Richard J. Daley Center, and Harold Washington Library Center. Additional points of interest include Chicago City Hall and Millennium Park.
Hotel Features. The Palmer House Hilton features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a business center and offers small meeting rooms, limo/town car service, and audiovisual equipment. High-speed (wired) Internet access (surcharge) is available in public areas. This Chicago property has 10219 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. For a surcharge, the property offers a roundtrip airport shuttle at scheduled times. Business services and concierge services are available. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands.
Guestrooms. 1,639 air-conditioned guestrooms at The Palmer House Hilton feature safes and complimentary newspapers. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature shower/tub combinations and hair dryers. In addition to desks, guestrooms offer multi-line phones with voice mail. Televisions have premium cable channels, video-game consoles, and pay movies. Rooms also include windows that open and electronic check-out. Guests may request a turndown service, refrigerators, and microwaves. Housekeeping is available daily.