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Lonely Planet review
The Dubai outpost of the Indian hotel group Taj Palace is far more conservative than comparable five-star hotels. Though rooms are huge and have all the business-class amenities, there's no alcohol served here. Still, we like the onsite Ayurvedic spa and big rooftop pool, which gets sun all day long.
The glass-walled, two-storey-high lobby feels like an airport terminal, but rooms are far more inviting. Surprisingly smart in their decor, each has a balcony and is a whopping 60sq metres. The colour scheme is typical Dubai - 50 shades of beige - and furnishings include separate sitting areas and good beds with fluffy down pillows. The wood laminate floors are peeling in spots, but little extras like red silky robes divert your attention. Baths are done in black granite and yellow marble, with big soaking tubs and separate showers. While we like the rooms, spa, and full-sun rooftop pool, we have qualms with management's decision to allow smoking in every room yet ban alcohol. If you don't like the lingering smell of stale smoke, stay elsewhere. And if you bring your own booze, be discrete.
Services & facilities
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Kids club
- Children's club
- Supervised childcare/activities
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Transport/transfers
- Limo or town car service available
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Spa
- Massage - spa treatment room(s)
- Steam room
- Hair salon
- Health club
- Full-service health spa
- Spa tub
- Sauna
- Beauty services
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Guest services
- Tour assistance
- Room service (24 hours)
- Tours/ticket assistance
- Express check-out
- Multilingual staff
- Porter/bellhop
- 24-hour front desk
- Express check-in
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Parking
- Valet parking
- Secure parking
- Free parking
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Luggage storage
- Luggage storage
- Safe-deposit box at front desk
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Accessibility
- Elevator/lift
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Housekeeping
- Laundry facilities
- Dry cleaning/laundry service
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- Poolside bar
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Cards accepted
- Visa
- Mastercard
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Shop
- Gift shops or newsstand
- Shopping on site
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Bureau de Change/ATM
- Currency exchange
- Atm/banking
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Swimming pool
- Swimming pool - outdoor
- Swimming pool - children's
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Recreation
- Pool table
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Restaurant/Café
- Restaurant
- Coffee shop or café
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Concierge
- Concierge desk
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Family
- Babysitting or childcare
- Suitable for children
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Outdoor space
- Rooftop terrace
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Air Conditioning
- Air-conditioned public areas
Description
Location. Taj Palace Hotel is located close to Reef Mall, Deira City Centre, and BurJuman Mall. Additional points of interest include Zabeel Park and Hamarain Centre.
Hotel Features. Dining options at Taj Palace Hotel include a restaurant and a coffee shop/café. A poolside bar is open for drinks. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a children's pool, a health club, a spa tub, and a sauna. The property's full-service health spa has massage/treatment rooms and beauty services. This 5-star property has a business center and offers a meeting/conference room, secretarial services, and a technology helpdesk. Wireless Internet access (surcharge) is available in public areas. The property has event space consisting of banquet facilities, a ballroom, and exhibit space. Business services, wedding services, limo/town car service, and tour/ticket assistance are available. Guest parking is complimentary. Additional property amenities include a rooftop terrace, a concierge desk, and a children's club.
Guestrooms. 249 air-conditioned guestrooms at Taj Palace Hotel feature minibars and coffee/tea makers. All accommodations have balconies. Beds come with premium bedding. Furnishings include sofa beds and desks. Bathrooms feature separate bathtubs and showers, makeup/shaving mirrors, bathrobes, and slippers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to complimentary newspapers and safes, guestrooms offer multi-line phones with voice mail. Televisions have satellite channels. Rooms also include blackout drapes/curtains and electronic check-out. Guests may request in-room massages, irons/ironing boards, and extra towels/bedding. A nightly turndown service is offered and housekeeping is available daily.