Sheraton Kampala Hotel

Address

4 Star Hotel
Ternan Avenue Po Box 7041 City Centre Kampala
See nearby area

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Lonely Planet review

Looming large over the capital, this concrete behemoth was long considered the best hotel in Kampala. Rooms were undergoing much needed renovations at the time of writing, as they were ageing badly, but the prices still seem absurdly high compared to Sheratons in other parts of the world. Facilities include tennis and squash courts, several restaurants and bars, and a shopping precinct.

Although accommodation is quoted in hard currency (US dollars), payment in local currency is always possible. Prices quoted exclude value-added tax (VAT) of 17%. Rates here include breakfast and service, but not tax - that adds up to US$300 or more, ouch!

Services & facilities

  • Wi-Fi/internet access
    • Free wired high-speed internet
    • Free Wi-Fi
  • Bar
    • Poolside bar
    • Bar/lounge
  • Recreation
    • Outdoor tennis court
    • Beach/pool umbrellas
    • Billiards or pool table
    • Pool table
    • Tennis on site
  • Cards accepted
    • Mastercard
    • Visa
    • American express
  • Shop
    • Gift shops or newsstand
    • Grocery/convenience store
    • Shopping on site
  • Guest services
    • Porter/bellhop
    • Tours/ticket assistance
    • 24-hour front desk
    • Room service (24 hours)
  • Bureau de Change/ATM
    • Currency exchange
    • Atm/banking
  • Spa
    • Full-service health spa
    • Sauna
    • Beauty services
    • Massage - spa treatment room(s)
    • Steam room
  • Outdoor space
    • Barbecue grill(s)
    • Garden
    • Picnic area
  • Swimming pool
    • Swimming pool - children's
    • Waterslide
    • Swimming pool - outdoor
  • Concierge
    • Concierge desk
  • Parking
    • Secure parking
    • Free parking
    • Parking height restrictions apply
  • Non-smoking
    • Designated smoking areas
    • Smoke-free property
  • Kids club
    • Supervised childcare/activities
  • Accessibility
    • Elevator/lift
  • Luggage storage
    • Safe-deposit box at front desk
  • Air Conditioning
    • Air-conditioned public areas
  • Transport/transfers
    • Limo or town car service available
  • Restaurant/Café
    • Coffee shop or café
  • Housekeeping
    • Dry cleaning/laundry service
  • Family
    • Suitable for children
  • Fitness
    • 24-hour fitness facilities

Description

Location. Sheraton Kampala Hotel is located close to Kibuli Mosque, Gaddafi National Mosque, and Uganda National Museum. Additional points of interest include Kabaka's Palace and Makerere University.

Hotel Features. Sheraton Kampala Hotel features a coffee shop/café, a poolside bar, and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a children's pool, an outdoor tennis court, a sauna, and a 24-hour fitness facility. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a 24-hour business center and offers small meeting rooms, technology support staff, and limo/town car service. Complimentary wireless and wired high-speed Internet access is available in public areas and the hotel has a computer station. The property has 1027 square meters of event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Business services, wedding services, and tour/ticket assistance are available. Guest parking is complimentary. Additional property amenities include a concierge desk, barbecue grills, and gift shops/newsstands. Extended parking privileges may be offered to guests after check-out (surcharge). This is a smoke-free property. A total renovation of this property was completed in July 2012.

Guestrooms. 233 air-conditioned guestrooms at Sheraton Kampala Hotel feature minibars and coffee/tea makers. Rooms are all accessible via exterior corridors. Balconies offer city or garden views. Beds come with Select Comfort mattresses, signature bedding, and down comforters. Furnishings include desks and ergonomic chairs. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, bathrobes, and slippers. Wireless Internet access is complimentary. In addition to complimentary newspapers and safes, guestrooms offer multi-line phones. 32-inch LCD televisions have satellite channels. Rooms also include complimentary bottled water, windows that open, blackout drapes/curtains, and welcome amenities. A nightly turndown service is offered and housekeeping is available daily.

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