Replies: 205 - Last Post: 08-Feb-2010 06:08 Last Post By: vromao
1
We have had particularly good service from Legal & General in the past, although this was not for a specific RTW policy but rather an annual couple's policy. When I screwed up my knee skiing they were very helpful and reimbursed us without hassle extremely quickly.We talk about cycling on TravellingTwo and our home area, Nova Scotia, on our NS Travel Guide.
2
Avoid Insure & Go like the plague. They have the most incompetent staff I have ever come across. I made 4 claims with them, and every single one they managed to stuff up. They lost documents, which magically appeared when I threatened to contact the Financial Ombudsman, sent letters asking for documentation they had already received, wouldn't respond to emails, didn't return documents to me, etc , etc. After the last claim, where they failed to distinguish between "personal item" and "valuables" meaning I would get 100 pounds less than I should off, I wrote an extremely long letter to the Managing Director to complain, and all I got was a lame apology."A journey of a thousand miles must begin with a single step." -- Lao Tzu
3
I'm leaving on a RTW trip in March, taking in SE Asia, Nepal, the Middle East (Jornand and Egypt), Europe and South America. I haven't finalised travel insurance yet, but I think I will go with World Nomads . You can update the length of your cover online, and make claims online while you are still on the road. It seems to be aimed at backpackers, which is ideal for me considering I will be roughing it a bit, and doing quite a lot of trekking.I'll sleep when I die.
5
Try Boots Insurance - I've claimed with them and they were great. www.bootsinsurance.comI know nothing except the fact of my ignorance.
7
The difficulty with trying to get insurance reccommendations is that so few people claim relative to how many bought insurance. I have seen very few responses to posts like this, from people who had actually claimed on their insurance. Obviously that's a good thing in general but doesn't help people looking at which company to use.Two roads diverged in a wood, and I - I took the one less travelled by.
8
We seem to have got a good price with Club DirectLiverpool FC: 5 Times European Champions *****
9
I've used Club Direct several times - always had a great service with them. Efficient, and polite.
"Of all things I have lost - I miss my mind the most".
Check out The Wander Years!
10
Er, don't know if it helps, but I've claimed with Endsleigh before on Personal Possessions Insurance as a student. This is going back three or four years now. They were very professional and thorough - I don't know if this is the norm but they sent round an independent insurance claims chap to "suss me out" and ask about the details of the break-in and check I wasn't telling porkies. No problems with the claim, and they sent me a cheque as settlement pretty promptly. I didn't even have receipts for a couple of the bigger items (camera, zip drive) but I had the box and a manual, and this was enough to satisfy them. After that though, I now always keep my receipts!11
I would NEVER use Columbus again. We had a nasty car accident on holiday earlier this year and they were absolutely useless- to cut short a very long list of complaints it took them 4 days to get me back to London from Cuba, (they even tried to fob us off with economy seats which I wouldn't have physically fitted into as I had a plaster cast around the whole upper half of my body!). The agent they appointed in Havana basically didn't know what he was doing and didn't understand much english. We had to keep phoning the office in London, who were of very limited use out of UK office hours - utterly ridiculous for a company who will be receiving calls from all around the world. Back home our claim was messed up and it took several letters of complaint and 6 months to get (most) of our money back and I think that was only because they knew I was a litigation solicitor so my threat to sue them was something which would definitely be followed through.12
Had an accident as a passenger while travelling 2 years ago. My insurance was with CGU / AVIVA and the vehicle's was SAI. CGU / AVIVA said I should be paid by SAI because 'by law' it was their responsibility even though there was not a single line on this crucial point, not even in fine print. SAI was completely irresponsive - their foreign claims department is open only 3 afternoons / week, they were rude when I called, my mailed documents never arrived (I had to mail to a friend who then brought them to their office), never a proper email and 90% of the time just no email! I'm not sure what to do as I have no idea how much I'd be able to get. Insurance is always expensive, often a stress and sometimes a complete fraud.13
i think if i lived somewhere with a socialized medical system i would get an www.airambulancecard.comvivimos cuando amamos!!
14
I used CGU Insurance from Australia and was injured, in fact blinded in the eye in Cambodia, presumably from kids fooling around with slingshots. The SOS organisation, which I think many foreign insurance companies use, swung into action & flew me on a private flying doctor flight in a Beechcraft aircraft to Singapore for surgery & hospitalisation. I think all in all this cost about $US 30, 000 for the few hundred dollars insurance costs that I paid. However I am still sorting out payment regarding the vision loss over 1 year later. Do not kid yourself, the hospitals in some SE Asian countries are medieval death traps. The GP who looked after me in Pnom Pen told me that some travellers in SE Asia DIE because they don't have adequate travel insurance. Either that, or they undergo surgery, say to remove an appendix under local anesthetic in a SE Asian hospital. That has got to be unpleasant and dangerous to say the least.Posted By: VenessaP -- 28-Jan-2010 15:01
Posted By: VenessaP -- 09-Dec-2009 17:01
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