BIG SCAM THRIFTY rent a car in sofia
Replies: 3 - Last Post: Nov 5, 2013 7:36 AM Last Post By: freeman75015
Oct 8, 2013 8:13 AM
BIG SCAM THRIFTY rent a car in sofiaTo travellers
NEVER make reservation from THRIFTY in Bulgaria.
We have been stolen 300$ and part of our vacation was ruined ...
Here is the short story
We made a formal reservation with payment on the THRIFTY Website and received the confirmation voucher without problem BUT when we arrived at sofia airport, nobody was there at the THRIFTY desk.
This desk is always empty and you stay here with your luggages and nobody to give you your rented car!! It seems that it is very usual from THRIFTY ,many tourists have been suffering such a bad joke when arriving in the night with luggages and children !!
If you are lucky enough to get someone from THRIFTY on the phone, you hear that there is no more car available and that you have to manage yourself to find another car and ask your money back only by email on the THRIFTY website!!
Of course the website doesn't work and all we will obtain will be some automatic answers from a robot and you will never see your money back.
SO IT IS REALLY A SCAM even if their fares seems interesting.. Please, just run away from this "rent a car" company in bulgaria.. this is everything but professionnal.
Bulgaria is a nice country , but we had a very bad experienced on arrival !!
Nice trip to anybody
Oct 8, 2013 11:13 AM
1Sorry to sound (unintentionally) contradicting, but I've rented cars off Thrifty in Bulgaria with no bad issues.
Oct 8, 2013 8:17 PM
Nov 5, 2013 7:36 AM
3The above experience must be moderated because after 2 months and a lot of mails exchanged with différents services, i have been finally refunded
So when you rent from thrifty in bulgaria, just remember to check by phone several times and mainly the day before you arrive that everything is ok about the availability of the car you rented.
Good bulgarian trip to everybody
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