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problems paying reciprocity fee online

Replies: 14 - Last Post: Mar 3, 2013 6:14 AM Last Post By: spa_trip_is_on_me

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strangely

strangely avatar

Jan 19, 2013 9:11 PM
Posts:  1

problems paying reciprocity fee online

anyone else having trouble using the provincia pagos site for paying argentina's reciprocity fee? i keep getting stuck and would welcome any advice! thank you. katy

rpbay

rpbay avatar

Jan 20, 2013 4:46 AM
Posts:  7

1

How do you enter the passport # - there are too many spaces

mendocinateacher

mendocinateacher avatar

Jan 20, 2013 6:16 AM
Posts:  1,286

2

Could be the browser, try changing that. Remember to register first, starting from this page https://virtual.provinciapagos.com.ar/ArgentineTaxes/Default.aspx (from some other pages of the site, sometimes you can not progress)

.See the last few posts in the sticky above, and this recent thread:

http://www.lonelyplanet.com/thorntree/thread.jspa?threadID=2290897

As for the passport #'s, not all the spaces need to be filled, never heard of a problem with this.

Be patient, and keep trying.

spa_trip_is_on_me

spa_trip_is_on_me avatar

Jan 20, 2013 12:23 PM
Posts:  447

3

What a joke the on line pre-payment has been for the last few weeks. Typical Latin bureaucratic mess.

Cheers,
Terry

roberto1938

roberto1938 avatar

Jan 22, 2013 9:10 PM
Posts:  181

4

I had no problem paying the reciprocity fee on Dec 30, 2012.

spa_trip_is_on_me

spa_trip_is_on_me avatar

Jan 22, 2013 9:43 PM
Posts:  447

5

Roberto, which browser and credit card did you use?

Cheers,
Terry

Bryang5

Bryang5 avatar

Jan 24, 2013 3:41 PM
Posts:  1

6

I had a similar problem last week - it just kept hanging when I submitted my information. After many attempts I finally was able to register. It assigned a Receipt number.

However, iI now have a problem trying to access their site to print my receipt it keeps indicating 'invalid username or password' and provides an option to have your password emailed to you. Nothing arrived n my email.

It has now been a week and I still cannot access my list to print my receipt.

Does anyone have any suggestions?

mendocinateacher

mendocinateacher avatar

Jan 24, 2013 5:25 PM
Posts:  1,286

7

Try phoning the number at the bottom of this page. You may have to wait awhile, or try numerous times to get thru. Hopefullly you can be passed on to someone who speaks your language(s).

No suggestions other than that, just keep trying.

For others, to avoid this you may consider only purchasing if you have immediate access to a printer , and print at the same time. If you cannot, copy and paste, attach it to your email, and print it while you can. I have learned to do this when buying air tickets online for the the discount airlines there, as sometimes things do not connect.

It is always best to make a note of your email address and password for each account we open, as sometimes we forget.

sper

sper avatar

Jan 25, 2013 10:38 PM
Posts:  2

8

First attempt with Internet Explorer I could register but not pay.
Second attempt with Safari I could not even load the webpage.
Third attempt with Firefox was successful.

mendocinateacher

mendocinateacher avatar

Jan 26, 2013 7:52 AM
Posts:  1,286

9

Thanks for that info. Curiouser and curiouser, because first problems were reported using firefox.

spa_trip_is_on_me

spa_trip_is_on_me avatar

Jan 26, 2013 9:05 AM
Posts:  447

10

There have been reports both here and on Trip Advisor with people not being successful paying the Reciprocity Fee on-line. I wasn't able to do it several days ago using both Firefox and Internet Explorer, but I just did it twice 10 minutes ago using Firefox with no problems.

1.) Go here: https://virtual.provinciapagos.com.ar/ArgentineTaxes/Default.aspx

2.) In the bottom left corner make up a Username and Password so you can "join" the site.

3.) Follow the directions filling in your name, passport numbers, etc. It's all very straightforward.

4.) When it comes time to click on "pay" the credit card info opens in a separate window, but the window disappears and "hides" behind the main website window. If you don't glance down on your taskbar and notice that you do indeed have two browser windows open then this could be a little confusing.

5.) Go to the credit card information window and fill out the info. Click submit.

6.) Everything else is okay until the Reciprocity Fee Receipt comes up, the only way to print it is to hit the print icon right on the form - you can't print it from your browser directly.

7.) Lastly, I still can't find a way to log OUT of the website, but at least I have my two Reciprocity Fee Receipts in hand!

Good luck.

Cheers,
Terry

spa_trip_is_on_me

spa_trip_is_on_me avatar

Jan 26, 2013 7:02 PM
Posts:  447

11

Really weird that this thread is buried deep in the Argentinian forum, with MANY old threads above it.

This is the new Thorn Tree?... Odd...

Cheers,
Terry

mendocinateacher

mendocinateacher avatar

Jan 27, 2013 8:18 AM
Posts:  1,286

12

Put you steps in the sticky, thanks.

sid_smile

sid_smile avatar

Mar 3, 2013 3:37 AM
Posts:  1

13

Has anyone arrived without being able to pay it? What happens?

spa_trip_is_on_me

spa_trip_is_on_me avatar

Mar 3, 2013 6:14 AM
Posts:  447

14

I doubt there's an airline flying into Buenos Aires that will even allow you to board the aircraft without proof of purchase of the Reciprocity Fee.

Cheers,
Terry
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