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Replies: 1,407 - Last Post: Mar 22, 2013 7:37 AM Last Post By: Zabba

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leela3000

leela3000 avatar

Feb 13, 2013 9:54 AM
Posts:  16,362

1020

You know, zabba. people wouldn't be anywhere near as snippy in their tone if someone...anyone, gave an explanation as to why this happened. Nearly two months and nothing. You're just expecting people to shut up and get on with it so this thread will die.

It won't die until the decision makers have some respect for the forum and its users, and explain (or allow you to explain) their actions.

scottyheather

scottyheather avatar

Feb 13, 2013 12:12 PM
Posts:  1,143

1021

MsUnderstood - where? Please tell........ I've tried looking for alternative travel sites but with no luck.

shilgia

shilgia avatar

Feb 13, 2013 12:58 PM
Posts:  4,911

1022

Two posts in a row have not been allowed in this thread, and neither of them were complaints about the forum. And without PMs it's not possible to take it off line. I feel like a highly valued customer right now.

andrewkauf

andrewkauf avatar

Feb 13, 2013 1:25 PM
Posts:  134

1023

Hi Zabba,

Can you help us understand what specific issues or concerns are causing the moderation team to require this much time to restore PMs and archives?

Approximately how many people are working full time this? Is the moderation team at this point working primarily on deciding policies, on technical matters such as installing software, or on combing through archives and PM?

I believe most of us would be a lot more patient if LPTT management were more transparent with regard to questions such as these.

Thank you.

Geer37

Geer37 avatar

Feb 13, 2013 1:59 PM
Posts:  103

1024

Andrewkauf, I was going to put up a post similar to yours, but I sincerely doubt they will provide any explanation.

they have not ever even disclosed what the criteria are for accepting/rejecting a post, just that it has to meet their standards. Nor have they disclosed their "standards".

oh well, at least my post count has begun to advance again...

rdccomments

rdccomments avatar

Feb 13, 2013 2:18 PM
Posts:  737

1025

Thinking further about the position re no PMs, no archive (beyond say 6 months), no explanation as to why or how my profile is "inappropriate" (with all that that word could imply) etc, and the ludicrous amount of time it is taking to sort any of this out, I strongly suspect that the real issue is bureaucratic timidity high up in the BBC, the BBC being the owner of the LP and the LPTT.

If I am correct, then the mods' hands are no doubt tied, and so it would be good, to say the least, to get a proper explanation from someone senior at the BBC.

Like many regular posters, I have put up some quite lengthy posts in the past (giving say summary trek itineraries, or posts about trekking in mid winter in Nepal - I only post on the Nepal section) - none of these are currently accessible. This is depriving people of what I hope is useful and interesting information and views, and makes putting in the time and effort seem completely wasted. Is the BBC giving any consideration to the efforts of all the contributors?

If the BBC can't overcome what appears to me to be its timidity, then rather than let the LPTT slowly die, it should sell it to another party with confidence to run it as it should be run.

PoppyG

PoppyG avatar

Feb 13, 2013 2:37 PM
Posts:  7,781

1026

out of the blue, my last post on the Oz branch has to be moderated - why?

I'm happy to play the game and post just on the travel branches but if someone isn't being reasonable about another poster I do reserve the right, if I think it is necessary to stand up for that person.

Too many people think, just because they have been to xyz x amount of times, they know it all, not always their is another point of view, even if it is a short short stay.

Maestro

Maestro avatar

Feb 13, 2013 3:26 PM
Posts:  4,485

1027

Considering the amount of pre-moderation now going on, there is a spectacular amount of spam now littering the travel branches, of the kind that used to be removed within minutes of being reported. I honestly can't be bothered to report these things now. Partly because of the way we've been treated, but mostly because of the sheer quantity, and the fact that it has been allowed despite my posts having to be 'moderated'.

I've tried to persevere with this site, because I've not found any of the others to be as much fun, but I'm afraid I'm really at the end of my patience now.

Lonely Planet Thorn Tree - R.I.P...

enroutesiglo

enroutesiglo avatar

Feb 13, 2013 3:40 PM
Posts:  2,031

1028

The moderation/censoring seems quite arbitrary... common words get filtered and the post never makes it.

From looking at the travel branches, it's clear the site is taking a gigantic hit. Many other users have informed me that they're done (luckily I never relied on the PM system except to exchange e-mails). This isn't some site about knitting; it's a priceless resource which impacts countless people's lives – almost all of whom happen to be physical customers of the site.

Somebody please talk some sense into somebody else, get someone who cares about this tool in charge of it and FIX what's been broken.

truenic

truenic avatar

Feb 13, 2013 3:55 PM
Posts:  12,842

1029

Just posting in here for the sake of keeping at it.

Like others have said, I think as the most valuable resource of a community forum, it's posters, we have the right to know what the heck is going on.

I realize you've attempted to address questions Zabba but it's pretty obvious that the most important ones have been answered with "you'll have to wait". What, another 6 weeks?

Weaver

Weaver avatar

Feb 13, 2013 4:38 PM
Posts:  650

1030

For 1.5 mo. I've had a suspicion: TT was seriously hacked and LP is trying to pick up the pieces. Makes more sense than the explanations we're receiving.

libbyh

libbyh avatar

Feb 13, 2013 5:24 PM
Posts:  2,412

1031

Agree with #1023.

I can live with pre-moderating and lack of PMs, (though the lack of an edit function is driving me batty), but "looking into PMs" and "assessing how much of the archive we can bring back" is just a bunch of words which mean nothing. Giving us straight answers would be so much better, e.g. "we accidently wiped all your PMs and are trying to retrieve them" or "the PM function crashed and we don't know how to fix it" or even "management don't want to allow a PM function any more, but we are still trying to change their minds". Anything except "we are looking into it..."

enroutesiglo

enroutesiglo avatar

Feb 13, 2013 11:35 PM
Posts:  2,031

1032

Also wondering why on earth the 'edit' function would be taken away... as a tool against inappropriate postings, self-censorship is clearly the best and most ethical, and being able to edit a post which comes across as too harsh or confusing was an invaluable tool.

hereandtherenz

hereandtherenz avatar

Feb 14, 2013 12:04 AM
Posts:  996

1033

Yeah, go on mods, tell us what you really think not these replies loaded in spin and not much substance. Cos the way this forum is going you'll soon be moderating nada soon.

JakartaBoy

JakartaBoy avatar

Feb 14, 2013 1:08 AM
Posts:  456

1034

An official spokesperson of the BBC said in a recent newspaper article:

“It’s understandable and inevitable that there are vocal members of the community who do not agree with the changes we’ve made. However, there are also plenty of positive comments on that thread This one, and other messages that our community team have received. We’ve actively used that feedback to influence the prioritisation of functionality and content to bring back.”

Hahahaha. I've been following this thread with avid interest for the past six weeks, and I've seen perhaps half a dozen slightly positive comments. Add that to the fact that the mods are only letting through a very small proportion of the negative comments and you'll see that the comment is ... disingenuous at best.
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