Has anyone else registered for IRCTC THROUGH cleartrip? Having problems!!
Replies: 8 - Last Post: Oct 24, 2013 10:49 AM Last Post By: celtica33
Nov 28, 2012 4:16 PM
Has anyone else registered for IRCTC THROUGH cleartrip? Having problems!!Hi everyone, so I recently followed seat61's guide to booking indian trains from overseas. I registered for my IRCTC account THROUGH cleartrip, because it gives you the option to- big mistake.
I'm now registered with IRCTC, but unable to log in because I don't know the password. I thought it might be the email OTP but I can't use either of the ones I've been sent. And Cleartrip only register your username- they don't ask ANYTHING else IRCTC actually want to know when you register like a security question (could have just used "forgot my password" in that case), or my DOB, leading to a few emails being exchanged just to confirm my identity.
Emailing cleartrip was just as useless as IRCTC. I have another email and thought stuff it I'll just make a new account under that-- it says my email is invalid. I'm trying to book trains in over a month and they're already on waitlist so I'm in a hurry and have no idea how to fix this, short of emailing irctc back and forth and waiting hours each time for a useless reply.
Does ANYONE know how to fix this issue? Do I just need a new email and mobile OTP sent to me to log in for the first time?
Nov 28, 2012 4:37 PM
Nov 28, 2012 6:08 PM
Nov 29, 2012 10:33 AM
Feb 27, 2013 1:23 AM
Feb 27, 2013 5:41 AM
5.Persistance and patience - I sent email after email to both IRCTC and Cleartrip, giving them all the info I had on an assortment of OTPs and the dates I'd received them, and pleading for help.
Several email exchanges (and 2 weeks) later, I had a pair of working OTPs and linked Cleartrip & IRCTC accounts.
Don't give up hope yet!
Mar 2, 2013 3:04 AM
6I knew it! I couldn`t be the only facing so many troubles in registering with Cleartrip and IRCTC from abroad! So far its been more than a week trying, exchanging e-mails and phone calls with customer service with no results! After my first failed attempt I tried using a different e-mail and got to the same dead end. When trying to synchronize cleartrip with IRCTC it says the mobile OTP is invalid (and yes, I`ve sent a copy of my passport).
The cleartrip customer service told me to try registering a third(!) e-mail and that does it for me, I give up! So my question is, does any one know if it is possible to do bookings for train travel in India from abroad (I`m in Dubai, UAE) through travel agencies?
Mar 2, 2013 5:51 AM
7Update: I just found out that it is possible indeed to make a train travel booking for India through a travel agency here in Dubai, UAE. Therefore I give up trying to using the cleartrip/IRCTC websites. I must say these websites were the most complicated and frustrating experience I have ever encountered when planning my trips. A whole week exchanging e-mails and phone calls ended up in a dead end and I have no idea what went wrong as I followed all the instructions carefully.
It was easy to find out through an internet search that dozens of people experience the same problems when trying to register with cleartrip/IRCTC from abroad. It is a shame that both websites have not been made more userfriendly after so many complains.
Oct 24, 2013 10:49 AM
8I've also had a huge amount of problems with Cleartrip. I did manage to register with IRCTC by sending them an email with a scan of my passport but have been unable to link it with my Cleartrip account. Cleartrip wants me to link my Cleartrip account to IRCTC using the codes that IRCTC sent me but then doesn't accept the mobile code. I can't keep getting new ones because I don't have an Indian mobile.
I can't book trains with IRCTC directly because they don't accept my credit card (or my credit card won't accept them). I need to book with Cleartrip to be able to use my Mastercard. I've sent more emails to Cleartrip and IRCTC again and if this doesn't resolve it I'll attempt to use a travel agent here in Australia.
The online booking for Indian train travel from abroad is frustrating and user hostile. I've spent so much time on this that I'm wishing I'd booked plane tickets for south east Asia or South America instead.
Puerto MadrynBook now
(0 star Hotel)
From US$14.42 per night
Kochi (Cochin)Book now
(0 star Hotel)
From US$4.42 per night
Mumbai (Bombay)Book now
(5 star Hotel)
From US$193.64 per night