What's up with ADO buses, Riviera Maya?
Replies: 19 - Last Post: Dec 17, 2012 3:12 AM Last Post By: RobertSDF
Oct 4, 2012 9:25 AM
What's up with ADO buses, Riviera Maya?Hi there, my family will be at the Riviera Maya next month and I've been arranging the whole trip.
The thing is ADO showed itineraries for specific dates and all of the sudden they all dissapeared
Next thing they show buses (again) for certain dates and hours, I built the itinerary
Then those days dissapeared
Then the engine shows available itineraries again...
And today they are gone...
I find it hard to believe so many people are buying tickets online. I've been changing the order of the cities but still today I find no buses between several of them. I wanted to avoid car rentals but it seems there is no other way.
Oct 4, 2012 9:30 AM
Oct 4, 2012 10:26 AM
2In general I've had poor luck buying tickets online from any Mex bus company... even if you get to the end of the transaction it's likely to give you some error message and time out (though this also can be browser-related).
IMO it's fine to plan to buy the tickets when you arrive, either at an ADO post or from this company which sells for several lines, which also might work if you try it online:
Oct 4, 2012 10:53 AM
3I have never attempted to buy a ticket online and it seems few people do.
The boletotal suggestion is good---they are ADO owned so not sure how well on line will work. Another suggestion is to reserve on the www.ado.com.mx site once you are in Mexico and you will then have the option of paying at any OXXO store within 24 hours. And it seems in Mexico, you are never far from one of their 10,000 stores.
Oct 4, 2012 1:24 PM
4If you have your trip planned so closely that you're buying your travel ahead of time, maybe you're doing it all wrong.
Anyway, ADO isn't the only bus company in Mexico.
Oct 4, 2012 1:25 PM
5You're traveling in November, which isn't high season. There's no reason to buy tickets in advance. Buy them at the bus station when you get to Mexico. And second-class buses never sell out, and are almost as fast as first-class buses along the Riviera Maya.
Your credit card may not even help you buy bus tickets after you arrive. I tried twice on my latest trip this summer to use my credit card when buying bus tickets, once at an ADO counter in a bus station, and another time at a boletotal office, didn't work either time and ended up paying cash.
Oct 4, 2012 1:35 PM
6To be fair, I get the impulse to buy ahead, and when it works it's a good thing: I waited to buy in the station for Veracruz to Xalapa last month and had to stand in a massive sweaty line for over an hour, while people who bought online (which folks apparently are successful at once they get the hang of it and probably only using Windows Explorer) only had a small line at the Information/Cyber Ticket pickup desk.
Boletotal and other smaller ticket agencies for example also have kiosks in more convenient areas for more hassle-free transactions.
Oct 4, 2012 10:11 PM
Oct 4, 2012 10:27 PM
Oct 5, 2012 5:07 AM
9"Anyway, ADO isn't the only bus company in Mexico"
Very true but if you want first class, or better, buses in the Riviera Maya which was mentioned, very few choices but ADO operated buses.
Oct 5, 2012 9:30 AM
10I agree, #9. It's a matter of philosophies. Some people need to plan ahead, others like to take it as it comes. I think Mexico is more amenable to the second type of traveler.
Second class buses and collectivos are not the fastest, nor the most comfortable, but often they're a much better choice. But only if you have that "type 2" personality.
Oct 5, 2012 9:38 AM
11Nobody is buying online tickets, drop assumptions.
enroute yes I tried but the schedules vanished from there too.
Elisabetta nailed it. Thanks!. The question is regarding that strange thing of vanishing schedules. Thanks, the schedules are appearing now again, something must be wrong with their server.
Problem solved: the schedules come and go, they appear and vanish, why? who knows.
Oct 7, 2012 1:25 AM
12It runs in a different part of Mexico, but ETN buses can be booked and paid for online, with foreign credit cards, very easily. You then print your ticket at home and just show up at the bus station at the stated time.
Anyone who thinks that there is something wrong with reserving your travel ahead of time, hasn't had much responsibility in their life.....think young, male, single, no dependants and probably in very good health.
Oct 7, 2012 3:51 AM
Oct 7, 2012 9:23 AM
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