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Lion air office in Surabaya airport, possible to buy tickets ..?

Replies: 9 - Last Post: Sep 16, 2012 10:23 AM Last Post By: bettina974

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karmakolos

karmakolos avatar

Sep 10, 2012 2:21 PM
Posts:  11

Lion air office in Surabaya airport, possible to buy tickets ..?

Hi all...
I have been trying to do a booking trough Lion air´s web page and it have been impossible.
Does anybody know if it would be possible for me to buy Lion Air tickets directly in Surabaya aiport..?I suposse yes, but I have checked the offices, and in their web page appears only one in the city center ..And i will arrive at Surabaya airport at ten at night , and departure next day at ten in the morning
Thanks a lot,

Laszlo

Laszlo avatar

Sep 10, 2012 4:08 PM
Posts:  1,993

1

There is always a Lion office at the airports they fly to, and you can always buy their tix there.

sbruny

sbruny avatar

Sep 10, 2012 7:55 PM
Posts:  768

2

Will close before 10pm, but will be open early in the morning at the airport. Lion Air has an office just about at every airport I have been in Indonesia. Should not be a problem. Get a good nights sleep and wake up early for transport to airport.

therighteousdude

therighteousdude avatar

Sep 10, 2012 8:54 PM
Posts:  98

3

Yes, there is a Lion Air/Wings Air office in the Domestic Terminal at Surabaya Airport.

You will need to pay cash for a last-minute booking; there is an "ATM Mall" between the domestic and international terminals, near Dunkin Donuts.

Alternately, you can book a flight online with your credit card here.

karmakolos

karmakolos avatar

Sep 10, 2012 11:47 PM
Posts:  11

4

Sorry, therighteousdude : your link for online bookings is not working .
Thnaks a lot for the answerrs

bettina974

bettina974 avatar

Sep 11, 2012 9:17 AM
Posts:  19

5

Is it quite normal to buy plane tickets on the spot? Ie, are the prices fixed? I'm trying to figure out how to get to Derawan and the myriad of options are mind-boggling.

napili79

napili79 avatar

Sep 11, 2012 10:07 AM
Posts:  61

6

Many thanks to the "dude"! I've been looking for a reliable website that helps people with foreign credit cards for years. The link seems to be working for me!

To the original poster, be sure to stay near the airport. (I think you figured that out already though.) It's a total waste of time and money to go all the way into Surabaya and back for such a short layover. And be thankful you don't have to deal with the Lion office in town. They are very friendly but booking a ticket there is painfully slow and tedious. Seems like offices at the airport usually employ people with a little more training (but there are always exceptions).

Laszlo

Laszlo avatar

Sep 11, 2012 3:32 PM
Posts:  1,993

7

It is normal to buy tickets on the spot, but if you buy them on the day of departure, you are gambling with the fares. If the plane is quite full, they will cost more, if it is still quite empty, cost less on most airlines here
Dude's link takes one to the site of an Indonesian travel agent, who can of course book you a domestic ticket, but will charge extra on top of the actual fare. There are actually a number of agents offering such a service.

lexspecialis

lexspecialis avatar

Sep 12, 2012 2:07 AM
Posts:  2

8

I've used Lion Air many times, and never encountered a problem with their website. Did you use the correct link?

Anyway, if you can't book through their website, when you've arrived at Surabaya, go to the Departure area of Juanda Airport (the airport of Surabaya), and look for Lion Air's ticketing office. You can buy your tickets there. I'm not sure whether or not they are still open at 10 pm or not though.

Alternatively, you can try contacting their call center at 084177 8899 or 021 6379 8000 and book your tickets there. Ask to pay for the tickets at their ticketing office at the airport.

Hope this helps.

bettina974

bettina974 avatar

Sep 16, 2012 10:23 AM
Posts:  19

9

Thanks for the information, Laszlo and LexSpecialis!
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