Replies: 5 - Last Post: Feb 17, 2012 8:53 AM Last Post By: jayanraj
Feb 9, 2012 7:34 PM
Kilimanjaro trekJust to let people know that I had a bit of a dodgy experience with Kessy Brothers Tours a week ago.
They had been recommended to me by a friend and they offered quite a good price of $1345 for a 7 day Machame trek up Kili. As a single traveller, I had expressed interest in climbing with a group and they always responded to emails with very brief and vague statements like "yes, yes, no problem, just send the deposit." Well, I get there and find out it's just me going up. The guide seems pretty uninterested in the whole thing and only gets animated when explaining to me why a 6 day trek is better than 7. I am not really in a position to argue with him but find it strange.
The overall service was basic but reasonable and I was able to summit without the extra day. However, the guide set up such a blistering pace that I had to repeatedly ask him to slow down. Not really what you want to be doing at 5000 meters. On the way down, I had to put up with extended monologues about tips, tips and tips from the guide.
They never refunded any money or explained why they decided to cut the trip down to 6 days. I have no idea if I still got a good value on the trip and went ahead and tipped all the staff pretty generously despite being pretty sure that I only had 1 or 2 porters the whole time but was tipping for 3.
Being unable to trust my tour operator detracted from the experience and I would have gladly paid more to not have had that taking away from the awesome experience of climbing Kili. I am sure there are those who have had great experiences with Kess Bros (like my friend) but I would suggest caveat emptor.
Feb 9, 2012 11:53 PM
1Sorry to hear about the bad experience man.. I'm considering going up Machame for 7 days.
Definitely concerned about that 1-2 porters short issue though, I was told that to do Machame you'd need at least 4 porters per person?
A buddy of mine went with Safari Infinity, and he seemed to be pretty happy with their services. But I'm also opened to other suggestions too - like Ahsante tours, or access to Tanzania.. definitley found some helpful tips on this forum.
Feb 10, 2012 1:17 AM
2Sorry about the surprises you received from that Company.
Just some thing to note.
I would not advise some one to travel with Tour companies that seem to be extremely cheaper than the rest as you are likely to meet surprises on the ground.
Whether the company is recommended to you or not, make sure you get other companies rates and compare.
If the rates are in the same range, then you may book with them.
Feb 10, 2012 10:29 AM
3I've seen good guides who charged less for the 7 day Machame trip - so I don't think the price was the issue. I've also heard of the "unseen" porters who appear at the end to be paid - sounds like that might have happened to you. Good of you to point out the problem for others to be aware of it on their own trips. It helps to ask to be introduced to each of your porters - and count how many there are. Then check the number a day or two later and make sure you've got the saem number - if not, question the guide. Sounds like your guide wanted an extra day off! Probably figured he'd get paid and tipped for 7 days, so why not speed things up. Glad you summited without problems - it would have been really troubling if you had shortened the climb and then did not make the summit.
Edited by: nilsy
Feb 10, 2012 11:10 PM
4At some point agree with post 3
Some guides can charge highly and fail to deliver satisfactory services, where as others may charge less and offer excellent services.
But there those Tour operators who may charge below average so as to invite clients and end up dissappointing them.
That is why I advise every one to compare prices from different companies.
Feb 17, 2012 8:53 AM
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