Connecting between International AirAsia flights
Replies: 6 - Last Post: Apr 23, 2013 11:39 PM Last Post By: naugastyle
jump to
Connecting between International AirAsia flights
Hi all and AirAsia experts,Here is what I am pondering about, one more of ''connecting flights'' question :
I have an AirAsia flight from Surabaya leaving at 18:20 arriving at KL at 21:55. (long ago I got a really cheap promo flight, last flight of the day)
Then an AirAsia connection to Japan leaving KL at 1:00am.
My evaluation is that I have ample time for connection, since these two flights arrive/depart at 3 hours interval at/from the same LCCT terminal.
However, any comment regarding tendencies to delay for AirAsia flights departing from Surabaya in particular?
If there is a 2 hours delay in Surabaya, I might miss the connection... In case there is such a delay and unfortunate miss, will AirAsia grant me a ticket for a connecting flight to Japan the next day if available without charging me? (I paid the AirAsia travel insurance add-on fee, wonder if this might help in that case?).
I know that strictly speaking AirAsia flights are strictly point-to-point flights with no responsibility for connections, but well, is AirAsia cool enough to help in such a case (especially considering that, according to the normal schedule, there is a 3 hours + 5 minutes interval for connection between the flights), or not at all?
Thanks in advance for comments !
Edited by: duchoux
Edited by: duchoux
1
No, if u miss the 12AM check in deadline you're toast and will have to buy another eticket. You really only have a 2 hour connection time here if the Surabaya flight departs on time.The insurance won't help.
Read: Section 2 (d) sub para (21)
2
Don't know about Surabaya but IAA flights out of Jakarta are frequently late. I used to allow at least 5 hours in KL to cover the possibility of a late departure out of Indonesia. Remember also that there are no transit facilities at the LCCT, meaning you have to go through immigration and customs twice.4
Go back on line and change your flight to the 1210 departure ex Surabaya.Will cost a little extra, but better than missing the Air Asia X Japan flight.
Click on "Manage my booking" and follow the prompts.
Edited by: VillianChaser
5
I have flown Air Asia about 75 times since 2005.All flights except 2 were on time. I must be lucky or the sceptics very unlucky.
The 2 flights which departed late were Indonesia Air Asia flights from Indonesia; Jakarta to Johore Bahru, the other to Kuala Lumpur.
I would risk a 3 hr turnaround (IF I HAVE NO CHECK BAGGAGE) and travelling from places other than Indonesia.
So I agree with #4 and suggest OP changes to an earlier flight to reduce stress levels.
Hey at the LCCT, I found the 'nasi lemak' and noodles very tasty at the restaurant named 'Taste of Asia' or something, although I have to head for the dunny after every meal, maybe I ate too much!
6
Just want to make sure I understand: if I have a flight entering KL and a flight departing KL, both on Air Asia, this is not a "connection" and thus I have to pick up my luggage, go through immigration, and re-check-in at the arrivals side of the airport for the 2nd flight?I've only ever done Air Asia as a one-stop flight, so I wasn't sure how it worked. There's definitely a connection available with enough time (Banda Aceh - KL, KL - Bangkok), but if it were a "normal" airline I would go for the shorter connecting time.

