A must-avoid place at Nuwara Eliya
Replies: 5 - Last Post: Jan 7, 2012 3:32 AM Last Post By: peterdb
Jan 2, 2012 6:18 AM
A must-avoid place at Nuwara EliyaWe had an awful experience with a hotel recommended in Lonely planet at Nuwara Eliya which we would like to share. The hotel is Single Tree. We reserved this hotel on December 23 for 1 night on December 25, over phone. They reserved our room at a price of 7000 Sri Lankan rupees per room per night and asked us to re-confirm the next evening. When we called up, they mentioned that our price was increased to 7500. It was clear that they indulged in this unethical practice assuming that we would not find another place on December 25 the previous evening. We however found another hotel we liked at a lower price. When we informed them that we wouldnt come because of the unethical practice they followed, they offered to lower the price to 6000 per room per night and pleaded to a misunderstanding. We were certain that we understood them perfectly every time we spoke and therefore terminated the conversation telling them that we did not trust them.
Jan 2, 2012 10:05 AM
17000 rupees! Jesus, that's about 40 quid. Not so long ago you could have got a luxury international hotel for that price, not some craphole guest house in Nuwara Eliya. These guest house owners have got really greedy in the past few years and I think they're in for a nasty surprise when people start realising they're being ripped off and start going elsewhere for their holidays.
Jan 3, 2012 7:42 PM
2We stayed there too, on Dec 27. Got similar treatment. They quoted us over phone 5,500R for twin share including breakfast (way over-priced considering quality of room etc). When we checked out, the receptionist asked how much we were quoted. We said "you tell us". He rang boss then said "6,500R?" at which point we declared the 5,500. Dodgy to us, but as you should know, many accommodation places still work off some kind of bartering system, thus different people pay different rates. The Xmas period was holiday time for Sri lankans as well as foreigners, so I guess the increased demand explains the inflated prices. In Sri Lanka it is not uncommon for people to "try it on" with uninformed tourists such as us. Some places exercise fewer scruples than others. Single Tree is certainly not the first place recommended by LP that we've found to be at the murkier end of the credibility spectrum. We have the 2009 edition of LP and I haven't seen a more recent version. Perhaps with the tourist boom of the last two years, it's time for a re-edit?
Jan 3, 2012 10:38 PM
3AGREED!!! We turned up about 5 days before Christmas and they quoted 6000, which was WAY to much for the room. We talked them down to 5000, again way to much. The didn't do laundry and couldn't organise for laundry. Most things on the menu weren't available. And the 'wifi' was in the building next door.
And when we told them it was overprices and that we'd found better accommodation next door for half the price the guy got defensive. It's a real con.
Jan 4, 2012 11:00 AM
Jan 7, 2012 3:32 AM
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