Problems connecting to wifi - connected but no internet access
Replies: 16 - Last Post: Dec 21, 2012 4:12 PM Last Post By: tools4fools
Sep 7, 2010 6:08 AM
Problems connecting to wifi - connected but no internet accessI'm travelling with a netbook at the moment and sometimes when I've tried to connect to a wifi signal it says connected but there is no internet access (and a yellow exclamation mark over the wifi symbol). Most times I've noticed other people are connected so I wonder if it something to do with my computer rather than the router? Any ideas how to solve this or what setting I should look at on the computer?
Sep 7, 2010 9:41 AM
1Can you connect at all to wifi? The symbol normally means there is a conflict with another similar device.
Control Panel - Network Connections. What does it tell you there? It should have Wireless Internet Connection and either connected, disconnected or disabled.
I use a dongle, which is a wifi aerial. To use that I had to disable my laptop network adaptor and then use the Wireless Network Setup Wizard in the Control Panel to set up for the dongle (with CD provided). Having both laptop and dongle enabled would have caused such a conflict like the one you have.
If you can get wifi but not all the time, others may be using a secure network, which requires a password.
As computers are everywhere now, so are repair places. If you cannot get it sorted out, pop into one of those.
Sep 7, 2010 6:19 PM
2If you are connected, but don't have inrternet access it usually means either you didn't get an IP address from the wifi access point or router etc. It means that either they don't want you accessing the internet or your machine is not configured correctly.
Make sure your IP address condig is set to DHCP and just confirm your wireless network interface is getting an address by opening a command prompt and typing "ipconfig /all"
Sep 9, 2010 4:18 AM
3What you describe can be simply caused by not being close enough to the WIFI access point antenna. You mention others being able to connect to the net - while you can't.
Imagine the following situation, you're connected to the net. Someone with a laptop moves in and sits between you and the WIFI antenna. The WIFI equipment of this person happens to be stronger than yours - meaning the WIFI transmitter 'overshouts' yours causing your signal to arrive distorted or even totally annihilated. You can receive the WIFI signal, but the access point can't hear yours. This is just with 1 person, imagine what happens if 5 or 10 people move in your coverage area with laptops?
The remedy is, try to relocate to a different spot. Even sitting at a different table might help.
Here's a bit about the problems of connecting to WIFI access points over a great distance .
Sep 9, 2010 10:27 PM
4#3 what you are saying makes sense. I have an ancient laptop (7 years now but still chugging along just fine). At home I have no problem with wifi and am always fine in internet cafes or restaurants that have wifi, hotel rooms, etc.
But this summer we were RVing around Canada and there were lots of RV parks where they had WIFI and other people seemed to be connecting just fine but I could not. If it was password protected I had the password so that was not the issue. I even went and sat right in the office practically beside the router. I had the same info as the OP. The laptop says it had a strong connection to the internet but I could not actually receive sites or if I did, it came and went.
I put it down to my old laptop just not having the juice, techno wise to compete with an RV park full of people with much newer faster technology. I am concerned to hear that someone with a netbook is having this problem as they are new technology and I was thinking of buying one for traveling.
Is there something I should look for in terms processing speed etc when I am choosing a netbook to make sure I'll have the best chance at getting a connection?
Sep 10, 2010 3:13 PM
i have had the same problem with my toshiba laptop with its now infamous Vista Windows! could the problem (connecting to wifi but NO internet access, ie) has to do with my 'Windows Firewall Setting"?! what do i have to look for? what 'exceptions' should i 'tick' to allow to unsecured internet access by my computer Firewall? thank you for all your help.
Sep 13, 2010 12:30 PM
Sep 15, 2010 1:38 PM
Mar 15, 2012 9:43 PM
8I'm having same issue as original post... I'm traveling with a netbook and when I've tried to connect to a wifi signal it says connected but there is no internet access (and a yellow exclamation mark over the wifi symbol). I'm sitting in the same location with my smart phone and have internet just fine, same network, same password. I wonder if it something to do with my computer rather than the router? Any ideas how to solve this or what setting I should look at on the computer? I've gone to ipconfig at cmd prompt and can /release and /renew and get an error saying "no operation can be performed on LAN connection while its media is disconnected. An error occurred while releasing interface loopback psudo-interface 1: the system cannot find the file specified" but then it shows me an squires up address?
May 7, 2012 10:38 PM
May 8, 2012 7:13 AM
10Click on Start, then Run and type in services.msc. When the window opens, down at the bottom is Windows Zero Configuration. If not started, right click on it, Properties. Startup Type should be set to Automatic and then click Start and then Apply.
"no operation can be performed on LAN connection while its media is disconnected." is nothing to do with wifi and means a LAN cable is not plugged in.
Wifi is a little computer symbol with ))) to the right of it in the Taskbar at the bottom of your screen, and on the right side.
Network Connections should have a Wireless Network Connection symbol. Is it enabled? If so, disable it and enable it again (right click)
Failing this, take it into a computer repair shop. Lots about.
Jun 5, 2012 11:39 PM
11I'm having same issue too and it only happen today. I'm traveling with a Dell laptop and when I tried to connect to hotel wifi signal it says connected but there is no internet access (and a yellow exclamation mark over the wifi symbol). I am using another laptop to seek help and this laptop has no problem connecting to the wifi.
Any ideas how to I should solve this or what setting I should look at on the computer?
Jun 11, 2012 2:44 AM
12I had this same problem when using later versions of IE and Windows nonsense. I discovered that as I also use my laptop to remote connect to work the LAN settings were overriding the re-direct to the hotel's login page. You need to configure your internet settings so that it doesn't try to use a proxy server. To do this in most versions of IE you go Tools>Internet Options>Connections>LAN settings then unclick 'Use a proxy server for your LAN'. You should also make sure that you have it set up to 'automatically detect settings' under the same tab. Hopefully this fixes the problem for you.
Good luck! This drove me crazy for a couple of days before I figured it out!
Jun 23, 2012 9:28 AM
131. Check that ip is detected using ipconfig
2. Take the Default gateway address
2. ping google.com
3. nslookup google.com
4. ping 18.104.22.168
5. enter http://22.214.171.124/ in browser
6. Select run command
7. Enter ncpa.cpl
8. Select your Wifi connection and right click
9. Select properties.
10. Select Internet protocal version 4 and click properties
11. Change the DNS server to obtain automaically/ enter your default
gateway address on use this ip.
Dec 11, 2012 4:05 AM
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