1

No, as #1 said, that is a 'premium rate' ish number in the UK only.
Their number from Canada is +353-1-249-7791

It is open 9:00 - 18:00 Irish Time, Monday to Friday.

2

The Irish area code, 0818, is a national rate call. It is not a standard non geographic number, which usually begin with 1-, not 0-.

3

"I have some questions to ask."

like?

4

As #4 says, what do you need to ask? You're more likely to get honest and accurate answers here - plus you don't have to listen to crap Ryanair telephone muzak while you wait for them to answer (and while your telephone bill racks up).

5

I didnt realise Ryanair had customer services

6

Thanks a lot for your help.

It's actually just one question...and you are right maybe you can also help me with that.
There is a promotion right now that if you reserve a hotel before March 28 throu the Ryanair website, you will receive a free flight. So my boyfriend wanted to use the special and last night reserved one of the hotels we will stay at.
He received a code that supposely will allow him to take the free flight, but when he used the code received with the confirmation of the hotel to buy his ticket, the full price was charged anyway. We still have two more hotels to reserve, so before doing so, wanted to check with Ryanair if my boyfriend flight was not given'free' for any specific reason. ( as for example because we are flying on a weekend), or what actually happened.

We will be travelling from Montreal to UK, Ireland and Sweden last 2 weeks of June & first week of July, so it was actually really nice to see the promotion of the free flight, hopefully it's really something we can use and not only one of those specials that have so many restrictions that one can never meet the necessary criteria =)))

Merci!

7

From the Ryanair site:

# Make a booking with Ryanairhotels on Ryanair.com.
# Click on the FREE Flight banner on the booking confirmation page or email.
# This link takes you to the FREE Flight booking page which also contains the FREE Flight Terms & Conditions.
# Simply enter your password and redeem your free flight.
# You will not receive any voucher or email from Ryanairhotels or Ryanair regarding the FREE flight. You must book your flight after booking with Ryanairhotels. Alternatively, you can book mark the FREE Flight URL and book your flight before 19th April 2007. Please remember to retain your password for this purpose.

So you need to book the flight from a special link given on the confirmation page you receive when you book the hotel. But it sounds like you tried to book the flight later? Did you bookmark the URL which contained the special link for the free flights?

And that free flight is not completely free. If the flight is 9.99 and the "taxes and charges" are an additional £20, then your flight will cost £20 as opposed to £29.99.

8

A free flight on Ryanair is not worth having! The bulk of their revenue comes from the "taxes and charges" that you pay anyway, and which dwarf the so-called fare. For example: I planned a trip to France. I chose return flights for two people: each sector was priced at one penny. The "fare" was therefore a total of four pence. However, once "taxes and charges" were added, the total payable was more like 90 pounds.

9

#9

So what was the cost of flying on an alternate carrier ?

10

Well #10, for that particular route there is no other carrier. But my point is not that I think ninety pounds is an excessive price to pay for two international return tickets -- it's a bargain, of course. I was trying to demonstrate that four pence is such a tiny proportion of ninety pounds that it is not worth considering, and so the OP should not worry about whether or not a Ryanair flight is "free" since that will make very little difference to the amount they will end up paying.

11

#12

Agree

I never trust any price until I see what the real cost is.