RENFE tickets at Barajas T4
Replies: 8 - Last Post: Nov 20, 2012 10:55 AM Last Post By: IntrepidGee
Nov 19, 2012 5:25 PM
RENFE tickets at Barajas T4Sorry for the duplicate on Western Europe branch for those who read both but I am afraid that the folks who know might only monitor the Spain branch, so I am reposting this where I had really intended it to be.
We usually take the Exprés bus to and from Atocha since we usually connect with an ALVIA which does not offer free connections and we like the ride on the city streets better than the railroad tunnels. This year because our flight from Chicago arrives so early we are taking an AVE to Zaragoza. My question is how do you get the Cercanía free ticket from T4? Someone earlier told me that you had to go to one of the RENFE offices and talk to a human. But now I heard you can get your ticket from the automatic ticket machine by inputting your electronic ticket number. Has anyone one that? Do you just get the coupon for the Cercanía or your AVE ticket also? If you have to talk to a human, where are the offices?
Nov 20, 2012 5:36 AM
1Sorry, I have no experience of the circumstance but am aware of this - extract from the TA guide -
'97. Free Cercanias Ride - Travelers on AVE trains have the option of beginning or completing their journey on the Cercanías network in Barcelona, Madrid, Málaga, Valencia and Zaragoza at no extra charge. Travelers may take a Cercanías train from any station in the city’s network to reach the AVE train’s departure station. They may also complete their journey by taking a Cercanías train from the AVE train’s arrival station to any Cercanías station in the network, as long as the AVE train’s departure and arrival times, including any travel between different main line stations in the same city, are compatible with travelling on Cercanías trains. When an AVE ticket is purchased, it generates a password which will be printed on the ticket. By using this password, you can take advantage of two journeys on Cercanías trains, one in the departure city and the other in the arrival city. You can obtain your Cercanías tickets at ticket booths, or by using the automatic ticket machines, on the travel date shown on your AVE ticket.'
Nov 20, 2012 7:24 AM
2Take a look here.
In short, you book your AVE ticket (BTW, it's also valid for Alvia trains). It'll have a combinado cercanías code that you can use to get your free cercanías ticket in one of the self-service machines.
You can take a look at the link to know other ways to get your free cercanías ticket (they way you'll use will depend on your preferences and/or the services of the station where you take the train) but, in any case, you have to have your AVE ticket previously.
Be aware is only valid up to 3 hours after the arrival of your AVE train and no more than 3 hours before the departure of your AVE train. So if you arrive 4 hours before the departure of your AVE train, you'll have to wait an hour to get your free cercanías ticket.
Nov 20, 2012 8:10 AM
3Thanks tht is great info.
In previous years we did get a free Cercanía with an ALVIA but last summer coming off an ALVIA in Atocha we were told by a RENFE employee that it was AVE only.
The attached article is not clear either because it is uncertain whether "AVE-Larga Distancia" is long distance AVEs (as if there were any other types of AVEs) or that means AVEs and other Larga Distancia like Alvias, Altarias etc. I am afraid it is now the former.
Nov 20, 2012 8:26 AM
Nov 20, 2012 8:39 AM
5I just checked the reservation notification we have from RENFE. It has a "Localizador" code but not a "combinado cercanías code". So we might need to get our AVE ticket from the RENFE office before trying to board the Cercania. We have plenty of time. I seem to remember seeing a RENFE booth on the upper level of T4S before you pass immigration but now I am not sure whether I am confusing that with a Iberia connections booth. Does anyone know for sure where the RENFE offices are in T4 and T4S?
Nov 20, 2012 8:50 AM
6I dug out the old tickets to Atocha. They are the old type of printed tickets issued in Tudela. It has a LOC code and ticket number but no "combinado cercanías code". When we buy the tickets coming back next month, we will ask the agent specifically about this perhaps the agent needs to do something to have this added or perhaps it is good on some routes and not others. ¿Quien Sabe? (Tudela does not have AVEs either)
Nov 20, 2012 9:08 AM
7So we might need to get our AVE ticket from the RENFE office before trying to board the Cercania.
Not necessarily, you can print it from a Máquina multiservicio (details) or you can print it at home before your departure (details). But yes, you need your AVE ticket and its combinado cercanías code before you try to get your free cercanías ticket.
Nov 20, 2012 10:55 AM
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