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Outdated message gives impression Thai visa is still free by post?

Replies: 5 - Last Post: Nov 9, 2012 4:44 AM Last Post By: altmtl

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altmtl

altmtl avatar

Nov 8, 2012 7:35 AM
Posts:  417

Outdated message gives impression Thai visa is still free by post?

I recently contacted the Royal Thai Consulate in Montreal.

As they never respond to e-mails or phone messages it took me a while to get the right info... The information is pretty basic, $40 for a single entry visa - 60 days - when you apply in person. etc. But the recorded message also says that as of May 2010 you can apply by mail (recommended time 3 weeks before by express post - it is free. The recorded message also invites you to leave a message or send an e-mail.

Well, I finally managed to get a real person on the phone (she was french canadian) She assured me it it hasn't been free for years. So, when I mentioned the outdated message that gave the impression that it still was free - she started to get angry and raise her voice - saying that no, it hasn't been updated and if I wasn't happy I could go to Ottawa to get it - lol

I know many of these sites have outdated info on them, but you would think I consulate in Canada would surely be able to update a phone message, even if they are open open 2.5 hrs, 2 days a week?

(

Edited by: altmtl - corrected false information first posted

malvolio

malvolio avatar

Nov 8, 2012 11:44 AM
Posts:  1,127

1

I finally managed to get a real person on the phone (she was french canadian) She assured me it it hasn't been free for years. So, when I mentioned the outdated message that gave the impression that it still was free - she started to get angry and raise her voice - saying that no, it hasn't been updated and if I wasn't happy I could go to Ottawa to get it

Apparently, the rudeness double-whammy of being in the Thai foreign service and being French completely overcame Canadian politesse.

altmtl

altmtl avatar

Nov 8, 2012 2:27 PM
Posts:  417

2

We were speaking in french btw, so I found her tone even more annoying. Why didn't she just say sorry, I'll look into getting the message updated? I certainly can't be the first person to complain in the past 2 yrs?

westwood

westwood avatar

Nov 8, 2012 6:50 PM
Posts:  9,233

3

I just think you're lucky you finally got a real person.

malvolio

malvolio avatar

Nov 8, 2012 7:55 PM
Posts:  1,127

4

I just think you're lucky you finally got a real person.

I don't know if a French-Canadian working as Thai bureaucrat really counts as a "real person".

altmtl

altmtl avatar

Nov 9, 2012 4:44 AM
Posts:  417

5

:)
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