Air Asia - Beware of hidden costs!
Replies: 102 - Last Post: Sep 14, 2012 12:51 AM Last Post By: catw
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I've just started checking out AA's website and do find it confusing. The information is all there...somewhere...it's just not as obvious as it could/should be. I suppose if you're used to navigating the site it'd be no problem but I still haven't figured it out to that degree yet so I just click on every button there is to see what pops up. I still haven't figured out what the carryon baggage allowance is if any. Anyone know?17
Never ceases to amaze me.Another OP who signs up just to make a complaint about travel.
The righteous indignation is so overwhelming!
AA is a great airline, I even got refunds (yes, refund in $$ and not a flight credit) from them! Use them all the time to get from Oz to SE Asia and also while in SE Asia with no issues.
Like all low cost carriers just got to go slow when booking on line and read everything on the web page before finalisng the booking.
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Like all low cost carriers just got to go slow when booking on line and read everything on the web page before finalisng the booking.My very thoughts , i flown with AA many times my self and i've never had a problem , the only problematic flight with AA was with a plane load of young drunk Indian Males on the Delhi - Bangkok route ...
Very much the same as maybe an Easyjet flight from the UK to Amsterdam but longer , but on the whole AA is one of the better low cost carriers and will continue to get my custom ...
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The site was vague for my purpose, flying out of Australia some time back, I didn't know how much I was paying for shipping my bike to Vietnam until I got to the checkin counter. I ended up paying twice the amount the website said because they didn't say per leg of the journey, they'd just changed that rule so the website hadn't been updated to reflect that rule change.The secret like all things is you need to do a lot of research on travel, expecially when you're carrying sporting equipment, at one stage I swore never the fly with Jetstart because they had a crude excess baggage policy and I got stung bad but I'm flying with them now because they've got a good baggage policy.
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Jeez I get a laugh from these one post wonders who sign up with TT to complain about their travel experiences, in particular when they express their indignation as to the quality of service on budget airlines. They love the low prices but cannot wait to whine when they are not treated like royalty similar to what they receive on the fully prices airlines.I regulary fly AA both out of Oz and around SEA and have no complaints whatsover. As long as you handle the booking process correctly, prepay luggage, meals and seats (only on long haul for me) everything works smoothly. Of course if I want all the comforts I would fly with a fully prices airline but flying with Air Asia has saved me several thousand $s over the years and that is the most important factor for me.
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In the spirit of giving constructive advice, here is what I wish I had been told before my first AirAsia flight.1. Know ALL of your luggage, weight & dimensions. Airasia website will tell you the luggage fees 9both checked & carryon). Only 1 bag allowed carry-on (purses & very small backpacks only).
2. Use their website BEFORE you get to the airport: Check-in, pay luggage fees, etc. It's all cheaper at the website than at the airport.
3. The crew is actually pretty nice (mine have been).
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Pretty hard to beat AA. Scoot has cheap fares to Singapore ex-Sydney, but prefer KL nowadays. And getting to Sydney a drag from Melbourne. Can only hope one of the two (AA/Scoot) take up a Europe route - in the case of AA., again. Got fantastic fares last year - Melb-KL-London for AU$320 each, total: just can't beat that!28
My experience and that of others here suggests otherwise. As described, I'd fly AA over Qantas any day. Low prices are a service - definitely contribute to comfort. That said, was not impressed with Tiger when flew them a few years back - but gather they've improved dramatically. Jetstar okay, but more expensive.Ultimately is a mater of how much bang you get for your buck. Qantas incorporated entertainment into their price, but the audio was constantly interrupted for the hour before each landing with announcements thought to be of interest to passengers. Have flown many full-service carriers in the past and, sure, there's pleasantries. But again, they all come at a very high monetary cost. With the budget carriers you can take or leave the extras, but the fundamentals are the same - at least in Economy. I believe you actually get better value for money with AA.
