Vivaaerobus website + foreign credit card - worked!
Replies: 26 - Last Post: Mar 12, 2013 9:49 PM Last Post By: CanadaMex
Jun 26, 2012 8:32 PM
15Im 2 for 2 with VA, pretty happy with my experiences, but I wouldnt count on them for a tight connection. While I was checking in to my flight, I noticed that their flight to Cancun was delayed 2 hours, on a sunny day. We didn't board our plane until 15 minutes after it was supposed to leave. I would plan a day of buffer if you were connecting.
Jun 27, 2012 5:28 AM
Jun 28, 2012 11:54 AM
Jun 28, 2012 6:04 PM
18If you are talking about Mexico City, thats usually the way its done by all airlines. I think its the same in other Mexican airports as well.
Jun 29, 2012 4:28 AM
Aug 14, 2012 2:55 PM
20Does anyone know why there's no longer an option to pay at Oxxo for Viva Aerobus? I've been trying to book tickets for 2 days and it only gives the option for a card?
I tried using an ETN but they tried to charge us double the price.
I can't believe how hard it is to book a flight with them!
Any recent info would be a grand help guys! Cheers!
Aug 14, 2012 4:07 PM
Aug 14, 2012 7:06 PM
22Yeah that's what I've been trying to do but I get to the last page and the only payment option it gives me is for a credit/debit card? I've tried on different devices and it's still been the same. I am absolutely baffled!
I've just tried again to see if it's any different but it still only offers card payments. When I cancelled the card payment the site told me to change my payment option, recommending payment in a Banamex branch, however there was no option for me to select, only card again. I've tried using a Mexican address, a UK address, and a US address to see if that was the issue but I just get the same results.
I thought it may have been because the flight is in 2 days so I went through a booking for a flight in 6 weeks time but it was still the same.
Want to book it for me? haha!
Aug 14, 2012 7:38 PM
Aug 15, 2012 7:03 AM
Sep 27, 2012 12:44 PM
25Well, the flight worked out fine. There was a change in itinerary, I was notified by email a few days before. It was originally scheduled to leave at 9:10 am, but was changed to 8:50. Funny thing was that flight didn't actually leave until almost 10am. All in all it worked out well, we got to our destination on the day we wanted.
Mar 12, 2013 9:49 PM
I just booked from Tuxtla Gutierrez to Cancun for April 9. I reserved online in pesos, printed the reservation number and paid in pesos at Banamex in San Cristobal de las Casas. I got an e-mail confirming the reservation and it says you have 24 hours to pay (which I did, with a bank receipt to prove it). I'm now expecting a confirmation of the purchase.
I've just read some pretty horrific stories on TripAdvisor about cancellations and delays with Vivaaerobus, so I am nervous about how reliable they are. Our flight back to Canada is on April 10.
What is the best way to be sure our payment will be honored by the airline? And to make sure we know about delays and/or cancellations ahead of time?
We are in San Cristobal until April 9.
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