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No ATM issue will ruin my Christmas

Replies: 17 - Last Post: Dec 27, 2011 2:49 PM Last Post By: AnimoPerdido

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Poconot

Poconot avatar

Dec 24, 2011 9:30 PM
Posts:  8

No ATM issue will ruin my Christmas

Just checked my account online and found a slew of withdrawals from locations in Bogota. Well,interesting. I've not yet been to South America. So my post Christmas carol singing, lighting the candles, Spanish Rioja sipping, sitting next to the Christmas tree buzz was a bit lessened. Son researched and thinks it is from my use of an ATM in Antigua back in August. Bummer.
I guess the moral of the story is: check your account more frequently. They got about $1500
before I got the acct. permanently blocked by an Indian guy working the phones on Christmas Eve.

I'm going to have a Merry Christmas, anyway, and I hope you all do, too.

SoloHobo

SoloHobo avatar

Dec 25, 2011 4:14 AM
Posts:  9,914

1

Thats a bummer...

I would be happy to Moneygram you some cash if you need it, as I know your good for it Poconut, but I am in China, sorry amigo.

Now I am checking my bankcard from use in Guatemala last Xmas. I carry a Debit card with low fees for travel, and then a major card for emergency.

Thats the spirit! Ho Ho Ho

Tim

enroutesiglo

enroutesiglo avatar

Dec 25, 2011 4:43 AM
Posts:  2,029

2

It's unbelievable how many times this has been posted on and how many people STILL get hit.

Not saying that TT should be mandatory reading before going somewhere, but... actually I kinda am.

Your chances of getting all/most back from the bank are pretty high, but you'll need to be persistent.

Another lesson for folks who say "just got back from Antigua last week and all that ATM stuff was just a bunch of scaremongering!" This stuff can hit you months later.

Folks need to change their PINs.

eddystonelightkeep

eddystonelightkeep avatar

Dec 25, 2011 6:28 AM
Posts:  1,620

3

please accept my heartfelt condolences

Poconot

Poconot avatar

Dec 25, 2011 8:42 AM
Posts:  8

4

Changing PIN, good idea. Thanks Tim, fortunately my household does not depend only on my teacher salary!
May all of you see your kith and kin with eyes of tolerance and appreciation, and may the roads that beckon lead to interesting adventures.

patywolf

patywolf avatar

Dec 25, 2011 9:13 AM
Posts:  663

5

I am so sorry that this happened to you. I guess I was lucky in that I could never manage to use my ATM card in Guatemala. i understand this same thing is now going on in Mexico if you use a credit card or ATM card.

michoacan

michoacan avatar

Dec 25, 2011 1:23 PM
Posts:  246

6

Wells Fargo gave me the option of having auto-deposits made into a savings account and from there I go online and in a few strokes transfer funds into my ATM account. Absolutely stops unauthorized charges, and I can go back online and switch accounts to withdraw money from the savings account directly. They issued me a pair of VISA Wells Fargo cards with different Visa numbers on them. I don't know what else I can do. If crooks nab one card Visa can suspend it and I'll use the 2nd card.

pejotte

pejotte avatar

Dec 25, 2011 5:40 PM
Posts:  10

7

I dont wanna sound stupid but how does it happen??
someone just saw you guys using ATM and putting your PIN or stole your card??
I just want to know how to prevent that kind of situations..

enroutesiglo

enroutesiglo avatar

Dec 25, 2011 6:34 PM
Posts:  2,029

8

#8... hackers. It happens in transit. Prevention: keep a low balance, watch your account, change PIN.

markharf

markharf avatar

Dec 25, 2011 9:25 PM
Posts:  1,949

9

Pejotte, a particular bank in Antigua has been a particular problem for at least the past year. Pay attention. If you're heading that way, do a search.

Debit card fraud is rare, but it can ruin your holiday in a hurry. It's never happened to me, despite traveling in all the suspect places (and using the suspect ATM in Antigua both coming and going on a recent trip). But it might.

Mark

soniaberode

soniaberode avatar

Dec 26, 2011 4:44 AM
Posts:  82

10

Just came back from a 5 week trip in Guatemala. Used ATMs in airport, Coban, Santa Elena, Xela, Pana and Antigua. Avoided the most obvious tourist spots in those towns. Everything okay still when we got back. Then changed pin.

We did use our credit card once in Hotel Central in Coban (otherwise nice hotel). Two fraudulent transactions happened about a month later (before we were back home), both in France. After that 6 more transactions were stopped by our bank and they cancelled our card.

comradeotto

comradeotto avatar

Dec 26, 2011 5:49 AM
Posts:  73

11

This has just confirmed to me why I'm definitely glad I opened a new bank account earlier in the year that I was planning to move all my banking to after this trip anyway as its a better account etc. Sorry this happened to you.

Poconot

Poconot avatar

Dec 26, 2011 6:47 PM
Posts:  8

12

pejotte, I never lost the ATM card. Obviously they made a fake one. the PIN?...I don't get that one, either.
Nor do I understood why their fraud unit wasn't curious how I was using the card in the US at the same time as "it" was being used in Colombia.
Tomorrow will find out if the credit union refunds me.
My last foreign trip was about 6 months ago BTW
I always meant to get a "traveling" account, and now will do so prior to next out of country trip.

AnimoPerdido

AnimoPerdido avatar

Dec 26, 2011 8:45 PM
Posts:  22

13

Skimmer to get the magnetic stripe info and camera to get your pin. Could very well be a local gas station. Then they sell the data anywhere in the world over the internet. The farther away it's used, the longer they can use it.

To say it as politely as I can, bank fraud units are utterly clueless.

enroutesiglo

enroutesiglo avatar

Dec 27, 2011 5:15 AM
Posts:  2,029

14

Skimmer to get the magnetic stripe info and camera to get your pin

Sorry man, absolutely not. Go back and read some posts on this ongoing situation to get up to speed (or not... up to you).

The data is stolen in transit. No skimmer, no camera.

Obviously they made a fake one

Yes. It is quite easy for them.
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