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Lonely Planet review
Hard Rock is a fun, friendly way to spend a vacation in Pattaya. The excellent staff offer unparalleled smiles and service amid funky design details, including dangling guitars, giant music-related murals and awesome headboards featuring a Warhol-esque image of a rock legend. In the evening, the towering façade blinks with hundreds of multicoloured lights as though a lighthouse was hosting a disco party. Its beachside restaurant is a great place to chill out with a glass of wine and listen to some of the best cover bands in town.
Drop the kids off at the Lil' Rock childcare program, a fantastic service that takes the tykes to the on-site climbing water, swimming pool (with floating trampoline), and arts and crafts centre. If you're staying on one of the top floors, you'll have access to the King Club, a private lounge serving up unlimited pre-dinner drinks in the early evening - not a bad way to kick off the night around town.
Services & facilities
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Kids club
- Children's club
- Supervised childcare/activities
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Transport/transfers
- Limo or town car service available
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Guest services
- Room service (24 hours)
- Express check-out
- Multilingual staff
- Tours/ticket assistance
- Tour assistance
- Porter/bellhop
- 24-hour front desk
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Spa
- Health club
- Massage - spa treatment room(s)
- Spa services on site
- Sauna
- Steam room
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Non-smoking
- Designated smoking areas
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Recreation
- Television in lobby
- Billiards or pool table
- Beach/pool umbrellas
- Pool table
- Tennis on site
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Cards accepted
- Visa
- Mastercard
- Diners club
- American express
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- Nightclub
- Poolside bar
- Bar/lounge
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Pets
- Pets not allowed
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Housekeeping
- Laundry facilities
- Dry cleaning/laundry service
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Accessibility
- Elevator/lift
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Swimming pool
- Swim-up bar
- Swimming pool - children's
- Swimming pool - outdoor
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Luggage storage
- Luggage storage
- Safe-deposit box at front desk
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Concierge
- Concierge desk
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Outdoor space
- Garden
- Barbecue grill(s)
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Bureau de Change/ATM
- Currency exchange
- Atm/banking
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Shop
- Gift shops or newsstand
- Shopping on site
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Restaurant/Café
- Coffee shop or café
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Air Conditioning
- Air-conditioned public areas
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Parking
- Free parking
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Family
- Suitable for children
Description
Location. Located on the beach, Hard Rock Hotel is in central Pattaya, within walking distance of Hard Rock Cafe and Pattaya Beach. Other points of interest near this hotel include Pattaya Memorial Hospital and Alcazar Cabaret.
Hotel Features. Dining options at Hard Rock Hotel include 2 restaurants. A swim-up bar, a poolside bar, and a bar/lounge are open for drinks. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a children's pool, a health club, a sauna, and a steam room. Spa amenities include spa services, massage/treatment rooms, and body treatments. This 4-star property has a business center and offers small meeting rooms, a meeting/conference room, and limo/town car service. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Pattaya property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. The property offers a roundtrip airport shuttle (surcharge). Business services, wedding services, tour/ticket assistance, and tour assistance are available. Guest parking is complimentary. Additional property amenities include a coffee shop/café, a concierge desk, and a children's club. The property has designated areas for smoking. A total renovation of this property was completed in December 2011.
Guestrooms. 323 air-conditioned guestrooms at Hard Rock Hotel feature minibars and CD players. Accommodations include refrigerators and coffee/tea makers. Bathrooms feature showers with rainfall showerheads. They also offer makeup/shaving mirrors, bathrobes, and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to safes, guestrooms offer direct-dial phones. Plasma televisions have satellite channels, TV Internet access (surcharge), and pay movies. Rooms also include complimentary bottled water. Guests may request in-room massages, irons/ironing boards, and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.