Tanta
Good for: Families
Not good for: service
- Address
- Ao Nang
- Phone
- 0 7563 7118
- Price
- dishes 180-350B
- Hours
- lunch & dinner
Lonely Planet review for Tanta
The thin-crust pizza is divine and not too doughy, and the service is discreet (you get your meal but aren’t pushed to order every 10 minutes). Tanta offers a great selection of Thai and international dishes. It’s a popular modern place with a raised covered terrace and wood accents.
Traveller reviews for Tanta (2)
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horrible restaurant !!
yonghyeok does not recommend this,
I share with you the experience I had at around 7 pm May 16th, 2012.
That day, we, one foreigner with three Thais, went to have dinner in this restaurant, carrying our cameras.
Shortly after we were seated, we noticed the weird atmosphere among the waiters, not responding well to our questions. At first I thought they were tired.
Out of joy, we took pictures of each other, selected our menu, chatted for awhile, and one friend says, “Pizza takes too long, let’s eat the appetizers first,” and asked for the menu again.
After a few minutes, the owner of the restaurant came along with the menu, threatening to take legal actions if we take pictures of this menu.
Without even knowing what was going on, we told the owner we had no intention to take any pictures of the menu, but she didn’t care to listen to us, repeated what she had to say several times, and returned after saying that every menu in her restaurant had its licenses.
Out of shock, we looked around for any signs saying ‘no photography allowed’, but there was none to be found except for ‘no smoking.’
So we sat around, saying “What kind of restaurant is this? I would leave this place if we hadn’t ordered in advance.” “What’s wrong with the owner.”
For us, we were naturally offended, and we had to say something about this restaurant with its lack of service ethics.
But all of a sudden, a waitress who was eavesdropping on us from afar cut into our conversation, raising her voice.
“Why do you badmouthing our owner? Apologize to our boss, or I shall not serve you your foods.”
Fellow tourists, think about it. Is this for real?
Who is the customer and who is the server here?
I’ve never seen this sort of restaurant in my whole life.
To begin with, why does a waitress meddle with what customers had to say?
Imagine you were to say “This does not taste good at all.” to yourself, and the waiter were to hear that and say, “Why are you talking behind our chef? Apologize or you won’t have your food.” How would you feel?
Is a customer prisoner and is the waiter some sort of a guard?
Where in the world is a restaurant where one can’t speak freely?
If that waitress had her service ethics right, even if she heard such a thing, she would have said “Sir, is there something unpleasant?” without losing her smile, trying to mediate between the owner and the customer.
But this waitress, as if she was the owner’s loyal dog, she tried very hard to please the owner.
Eventually, offended as we were, we started to argue with her, again the owner came, sent the waitress away, told us that she treated as such because we looked like a spy.
Just because we took a picture at a tourist spot, we became spies.
It’s not like this restaurant is a top secret government office. We showed the woman our cameras to check the pictures we took. After checking every pictures, without any doubt, she covered the whole happening with a simple sorry.
Meanwhile, our foods went cold, our feelings offended as far as it could, we just couldn’t stand it.
So we left our foods as they were and tried to leave. The cashier said one thing, “As a sign of our apology, we will give you a ten percent discount on the bill.”
We were so appalled. Fellow tourists. Would you go to this restaurant where they are too busy looking after its fancy menu license to care about customers?
As of this moment, I’d like to start a boycott on this restaurant.
I don’t want any more victims like me, and wish for the prosperity of the nearby restaurants with more delicious foods and professional service ethics.
Furthermore, I urge the owner and the waiteress of the restaurants.
If you really think you’ve done wrong, don’t try to rip off foreign tourists who are ignorant of local information anymore. As late as it is, ponder deeply on what the basic element of service industry. And I hereby demand the waitress who actively picked a fight fired this instant and an official apology.
res1972@naver.com (The email address to which you will send your official apology)
Until I confirm the apology, I will not stop the boycott.
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overrrated
aibyouka does not recommend this,
we went here based on Lonely Planet recommendation only to see buses unloading tourists and get the slowest service in Thailand ( and we have been in Phi-Phi, Phuket, Bangkok etc)
Over 90 minutes we had to pour our drinks both wine and water ourselves as well as remind the waitress about one dish that was apparently written down but forgotten.
On top of this the bill was well above average in Ao Nang
you are much better off trying pancakes on the street during lunch and going to Eden if looking for fresh seafood with good service and white linens
Good for: Families
Not good for: service
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