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Lonely Planet review
This colonial-style hotel has lovely, airy common spaces, a mind-bending, Vertigo -style spiral staircase, and a 6th-floor dining room with panoramic views on three sides. After all that, rooms are a bit of a generic letdown, but they’re warm and comfortable with cable TV and phones. Some have bathtubs.
Services & facilities
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Shop
- Shopping on site
- Gift shops or newsstand
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Cards accepted
- American express
- Mastercard
- Visa
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Parking
- Free parking (limited spaces)
- Free parking
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Concierge
- Concierge services
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Luggage storage
- Safe-deposit box at front desk
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Restaurant/Café
- Coffee shop or café
- Restaurant
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Wi-Fi/internet access
- Internet point
- Free Wi-Fi
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Guest services
- 24-hour front desk
- Room service (limited hours)
- Multilingual staff
- Tour assistance
- Tours/ticket assistance
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Breakfast
- Free breakfast
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- Bar/lounge
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Bureau de Change/ATM
- Currency exchange
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Housekeeping
- Laundry facilities
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Accessibility
- Elevator/lift
Description
Location. Hacienda Puno is located close to Puno Plaza de Armas and Puno Cathedral. Other area points of interest include Titicaca National Reservation.
Hotel Features. Hacienda Puno's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. The hotel serves a complimentary buffet breakfast each morning in the breakfast room. This 3-star property has a business center and offers small meeting rooms. Complimentary wireless Internet access is available in public areas and the hotel has an Internet point. The property has event space consisting of banquet facilities and conference/meeting rooms. Concierge services, tour/ticket assistance, and tour assistance are available. Complimentary guest parking is limited, and available on a first-come, first-served basis. Additional property amenities include a coffee shop/café, multilingual staff, and gift shops/newsstands.
Guestrooms. 58 guestrooms at Hacienda Puno feature safes and windows that open. Accommodations offer lake views. Beds come with memory foam mattresses. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wireless Internet access is complimentary. In addition to desks, guestrooms offer direct-dial phones. Televisions have satellite channels. A nightly turndown service is offered and housekeeping is available daily.