Novotel Queenstown Lakeside
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Lonely Planet review
What a difference a few dollars make. One of Queenstown's older hotels has been transformed into a classy, international joint, and of the global hotel chains in Queenstown, the Novotel's super-central location near the lake is one of the best in town.
With a handy location right near the lake, and in close proximity to some of Queenstown's best restaurants and bars, the Novotel is one of the town's better international hotels. Siginifcant investment over recent years has seen a 1980s shell transformed into a slick, modern offering. You'll have to share the hotel with a cavalcade of wide-eyed tour groups, but smart design ensures good privacy in the rooms. Some have lake views while others include vistas of the nearby Queenstown Gardens. The verdant greenery of the gardens is carried through to the Novotel's own private rose gardens, providing a warmth and intimacy usually lacking in big international hotels. The lobby bar and restaurant is low key and relaxing, but the big city lights (that's with a small 'b' - we're in Queenstown after all) are just a short stroll away.
Services & facilities
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Luggage storage
- Safe-deposit box at front desk
- Luggage storage
- Ski storage
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Non-smoking
- Smoke-free property
- Designated smoking areas
- Smoke-free property (fines apply)
- Designated smoking areas (fines apply)
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Guest services
- Tour assistance
- 24-hour front desk
- Express check-in
- Tours/ticket assistance
- Porter/bellhop
- Express check-out
- Multilingual staff
- Room service (24 hours)
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Cards accepted
- Visa
- American express
- Jcb international
- Mastercard
- Diners club
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Restaurant/Café
- Restaurant
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Parking
- Valet parking
- Parking nearby
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Family
- Suitable for children
- Caters to families
- Babysitting or childcare
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Bureau de Change/ATM
- Currency exchange
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Outdoor space
- Garden
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- Bar/lounge
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Spa
- Spa tub
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Air Conditioning
- Air-conditioned public areas
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Concierge
- Concierge services
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Pets
- Pets not allowed
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Housekeeping
- Dry cleaning/laundry service
- Laundry facilities
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Accessibility
- Elevator/lift
Description
Location. Novotel Queenstown Lakeside is a business-friendly hotel located in central Queenstown, close to Queenstown Beach, TSS Earnslaw Steamship, and Steamer Wharf. Additional points of interest include Queenstown Gardens and Lasseters Wharf Casino.
Hotel Features. Novotel Queenstown Lakeside's restaurant serves breakfast and dinner. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves hot/cold buffet breakfasts each morning in the restaurant (surcharges apply). Recreational amenities include a spa tub. This 4-star property offers a meeting/conference room and audiovisual equipment. Wireless Internet access (surcharge) is available in public areas and the hotel has a computer station. This Queenstown property has 60 square meters of event space consisting of banquet facilities. Concierge services, tour/ticket assistance, and tour assistance are available. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Nearby parking is also available for a surcharge. Additional property amenities include multilingual staff, ski storage, and laundry facilities. This is a smoke-free property.
Guestrooms. 273 guestrooms at Novotel Queenstown Lakeside feature minibars and laptop-compatible safes. All accommodations have balconies or patios. Beds come with triple sheeting. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones with voice mail. 21-inch LCD televisions have satellite channels, free movie channels, and pay movies. Coffee/tea makers, windows that open, and irons/ironing boards are also provided. Guests may request extra towels/bedding and wake-up calls. Housekeeping is available daily.