Nairobi Serena Hotel
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Lonely Planet review
Consolidating its reputation as one of the best top-flight chains in East Africa, this entry in the Serena canon displays a fine sense of individuality, adding a touch of safari style to its international-class facilities. Given the choice, opt for one of the amazing garden suites, where you can take advantage of your own private patio garden, complete with mini-pergola for eating outside. As it's right opposite Uhuru Park, avoid walking anywhere from here at night.
Services & facilities
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Spa
- Sauna
- Full-service health spa
- Hair salon
- Massage - spa treatment room(s)
- Spa services on site
- Beauty services
- Steam room
- Health club
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Luggage storage
- Safe-deposit box at front desk
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Outdoor space
- Garden
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Transport/transfers
- Airport transportation
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Swimming pool
- Swimming pool - outdoor
- Swim-up bar
- Swimming pool - children's
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Restaurant/Café
- Coffee shop or café
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Guest services
- Express check-in
- Express check-out
- Porter/bellhop
- 24-hour front desk
- Room service
- Tours/ticket assistance
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Recreation
- Piano
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Breakfast
- Free breakfast
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Accessibility
- Elevator/lift
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Bureau de Change/ATM
- Currency exchange
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Shop
- Gift shops or newsstand
- Shopping on site
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- Poolside bar
- Bar/lounge
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Parking
- Free parking
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Wi-Fi/internet access
- Free Wi-Fi
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Family
- Babysitting or childcare
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Concierge
- Concierge services
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Housekeeping
- Laundry facilities
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Non-smoking
- Designated smoking areas
Description provided by property
Location. Located in central Nairobi, Nairobi Serena Hotel is near the airport and close to Central Park, National Assembly Building, and Parliament Building. Nearby points of interest also include Uhuru Park and Teleposta Towers.
Hotel Features. Dining options at Nairobi Serena Hotel include 3 restaurants. A swim-up bar, a poolside bar, and a bar/lounge are open for drinks. Room service is available. The hotel serves a complimentary breakfast. Recreational amenities include an outdoor pool, a children's pool, a health club, a sauna, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property has a business center and offers small meeting rooms, a technology helpdesk, and technology support staff. Complimentary wireless Internet access is available in public areas. This Nairobi property has event space consisting of conference/meeting rooms and a ballroom. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Business services, concierge services, and tour/ticket assistance are available. Guest parking is complimentary. Additional property amenities include a coffee shop/café, gift shops/newsstands, and laundry facilities. The property has designated areas for smoking.
Guestrooms. 183 air-conditioned guestrooms at Nairobi Serena Hotel feature minibars and laptop-compatible safes. Accommodations offer city or garden views. Rooms are individually furnished. Bathrooms feature separate bathtubs and showers, makeup/shaving mirrors, designer toiletries, and bathrobes. Wireless Internet access is complimentary. In addition to complimentary newspapers, guestrooms offer direct-dial phones. 21-inch LCD televisions have premium satellite channels. Rooms also include coffee/tea makers, complimentary bottled water, windows that open, and welcome amenities. Guests may request in-room massages and wake-up calls. A nightly turndown service is offered.