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Lonely Planet review
There’s a whiff of pretension about the New Ōtani, but it’s justified, loaded as it is with large, luxurious rooms, upmarket restaurants, boutiques and gift shops. This landmark has its own art museum and an immaculate 400-year-old garden.
Services & facilities
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Swimming pool
- Swimming pool
- Swimming pool - outdoor seasonal
- Swimming pool - indoor
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Wi-Fi/internet access
- Internet access
- Free Wi-Fi
- Internet point
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Bureau de Change/ATM
- Atm/banking
- Currency exchange
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Recreation
- Tennis on site
- Beach/pool umbrellas
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- Bar/lounge
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Parking
- Parking height restrictions apply
- Secure parking
- Free parking
- Parking garage
- Parking nearby
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Spa
- Massage - spa treatment room(s)
- Spa tub
- Beauty services
- Full-service health spa
- Health club
- Hair salon
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Outdoor space
- Garden
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Guest services
- Multilingual staff
- 24-hour front desk
- Porter/bellhop
- Tours/ticket assistance
- Room service (limited hours)
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Accessibility
- Elevator/lift
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Cards accepted
- Visa
- Diners club
- Jcb international
- Mastercard
- American express
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Shop
- Gift shops or newsstand
- Grocery store
- Shopping on site
- Grocery/convenience store
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Family
- Babysitting or childcare
- Creche (nursery)
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Housekeeping
- Laundry facilities
- Dry cleaning/laundry service
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Restaurant/Café
- Coffee shop or café
- Restaurant
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Non-smoking
- Designated smoking areas
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Pets
- Pets not allowed
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Luggage storage
- Safe-deposit box at front desk
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Air Conditioning
- Air-conditioned public areas
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Concierge
- Concierge desk
Description
Location. Hotel New Otani Tokyo is a family-friendly hotel located in Tokyo's Akasaka neighborhood, close to Akasaka Palace, Tokyo National Theatre, and National Children's Castle. Additional points of interest include Tokyo Midtown and Roppongi Hills.
Hotel Features. Dining options at Hotel New Otani Tokyo include a restaurant and a coffee shop/café. A bar/lounge is open for drinks. Room service is available during limited hours. Recreational amenities include an indoor pool, a health club, and a spa tub. The property's full-service health spa has massage/treatment rooms and beauty services. This 4-star property has a business center and offers a meeting/conference room and audiovisual equipment. Complimentary wireless Internet access is available in public areas and the hotel has an Internet point. This Tokyo property has 25-76 square meters of event space consisting of banquet facilities, a ballroom, and exhibit space. Wedding services, tour/ticket assistance, and translation services are available. Guest parking is available for a surcharge. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities. The property has designated areas for smoking.
Guestrooms. 1479 air-conditioned guestrooms at Hotel New Otani Tokyo feature minibars and coffee/tea makers. These individually furnished rooms include desks. Bathrooms feature shower/tub combinations with deep soaking bathtubs and handheld showerheads. They also offer makeup/shaving mirrors, bathrobes, and slippers. Wired high-speed Internet access is complimentary. In addition to complimentary newspapers, guestrooms offer multi-line phones with voice mail. 32-inch flat-screen televisions have pay movies. Remote lighting/drapery/curtain control, hair dryers, and complimentary toiletries are also provided. Guests may request in-room massages, irons/ironing boards, and wake-up calls. Housekeeping is available daily.