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Lonely Planet review
The Hotel New Otani Osaka is a high-class hotel located beside Osaka-jō Castle park (also very near the Osaka Business Park). This area is beautiful in the spring when the park's cherry trees burst into bloom.
The sprawling hotel has one of the best hotel locations in all of Osaka (if the Shōgun still lived in the castle, you could probably see him brushing his teeth in the morning). All the staff here speak English and are happy to help with any request. The Western-style rooms are stylish and clean and the Japanese-style rooms are just stunning. You can even open the windows here to get some fresh air (an uncommon freedom in Japanese hotels). There are, of course, several good restaurants and cafes on the premises. Finally, for those with business, the Osaka Business Park, home to many of Osaka's foreign consulates, is nearby.
Services & facilities
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Cards accepted
- American express
- Jcb international
- Mastercard
- Visa
- Diners club
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Kids club
- Supervised childcare/activities
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Air Conditioning
- Air-conditioned public areas
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Restaurant/Café
- Coffee shop or café
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Housekeeping
- Dry cleaning/laundry service
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Shop
- Grocery/convenience store
- Shopping on site
- Gift shops or newsstand
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Spa
- Beauty services
- Health club
- Steam room
- Hair salon
- Massage - spa treatment room(s)
- Sauna
- Spa tub
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Guest services
- 24-hour front desk
- Tour assistance
- Multilingual staff
- Room service (limited hours)
- Tours/ticket assistance
- Porter/bellhop
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Swimming pool
- Swimming pool - indoor
- Swimming pool - outdoor seasonal
- Swimming pool - outdoor
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Wi-Fi/internet access
- Internet point
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- Bar/lounge
- Poolside bar
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Parking
- Parking height restrictions apply
- Parking nearby
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Outdoor space
- Rooftop terrace
- Garden
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Transport/transfers
- Limo or town car service available
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Recreation
- Tennis on site
- Outdoor tennis courts 2
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Family
- Babysitting or childcare
- Creche (nursery)
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Luggage storage
- Luggage storage
- Safe-deposit box at front desk
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Pets
- Pets not allowed
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Non-smoking
- Designated smoking areas
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Accessibility
- Elevator/lift
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Concierge
- Concierge desk
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Bureau de Change/ATM
- Atm/banking
- Currency exchange
Description
Location. Hotel New Otani Osaka is a business-friendly hotel located in Osaka's Osaka Castle neighborhood, close to Theater Brava, Osaka Castle, and Osaka Science Museum. Additional points of interest include Mint Museum and Osaka Museum of History.
Hotel Features. Hotel New Otani Osaka features a coffee shop/café, a poolside bar, and a bar/lounge. Room service is available during limited hours. The hotel serves buffet breakfasts each morning in the coffee shop (surcharges apply). Recreational amenities include an outdoor pool, an indoor pool, outdoor tennis courts, a health club, and a spa tub. Spa amenities include massage/treatment rooms, facials, body treatments, and beauty services. This 4-star property has a business center and offers a meeting/conference room, limo/town car service, and audiovisual equipment. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and the hotel has an Internet point. This Osaka property has 216 square meters of event space consisting of a conference center, banquet facilities, a ballroom, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle during limited hours and a train station pick-up service. Business services, wedding services, tour/ticket assistance, and tour assistance are available. Additional property amenities include a rooftop terrace, a concierge desk, and multilingual staff. The property has designated areas for smoking.
Guestrooms. 525 air-conditioned guestrooms at Hotel New Otani Osaka feature minibars and complimentary newspapers. Accommodations offer city, river, or garden views. Beds come with down comforters and premium bedding. Bathrooms feature shower/tub combinations with deep soaking bathtubs and handheld showerheads. They also offer bidets, slippers, and complimentary toiletries. Wired high-speed and wireless Internet access is complimentary. In addition to desks, guestrooms offer direct-dial phones with voice mail. LCD televisions have satellite channels, DVD players, and pay movies. Rooms also include windows that open, blackout drapes/curtains, hair dryers, and trouser presses. Guests may request in-room massages, irons/ironing boards, and hypo-allergenic bedding. Housekeeping is available daily.