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Lonely Planet review
Florence's newest five-star crib occupies a palazzo built in the 17th-century as a gift from the Pope to his beloved finance minister. Apparently he kept the Holy Father in the black, because this place is at once elegant and truly grand.
Designers have done an excellent job preserving the contours of the old palace while fitting it out with plush, new furnishings. They've even wrapped the old chandeliers in stylishly gratuitous gauze; why not? The standard rooms themselves are smallish considering the prices, though not necessarily by Florence standards. They lack any of the building's original architectural details, but in return you get top-of-the-line beds and linens, marble-lined baths, and large flat-screen TVs that double as computer screens. With the wireless keyboard, you can surf the web from your very cushy bed. Many of the front rooms have views of the Duomo, while back rooms look onto Santa Croce, just two blocks to the south. The hotel's coup de grace is its salon, with impossibly high ceilings and remarkably preserved frescoes - truly a dream of a room.
Services & facilities
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Guest services
- Express check-in
- Porter/bellhop
- 24-hour front desk
- Tours/ticket assistance
- Room service (24 hours)
- Tour assistance
- Multilingual staff
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- Bar/lounge
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Bureau de Change/ATM
- Currency exchange
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Air Conditioning
- Air-conditioned public areas
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Luggage storage
- Safe-deposit box at front desk
- Luggage storage
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Cards accepted
- Jcb international
- American express
- Visa
- Mastercard
- Diners club
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Concierge
- Concierge services
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Restaurant/Café
- Restaurant
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Parking
- Parking garage
- Valet parking
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Wi-Fi/internet access
- Free wired high-speed internet
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Housekeeping
- Dry cleaning/laundry service
- Laundry facilities
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Non-smoking
- Designated smoking areas
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Family
- Babysitting or childcare
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Pets
- Pets not allowed
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Accessibility
- Elevator/lift
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Fitness
- Use of nearby fitness center (discount)
Description
Location. Relais Santa Croce is located in Florence's Santa Croce neighborhood, close to Casa Buonarroti, Cathedral of Santa Maria del Fiore, and Ponte Vecchio. Nearby points of interest also include Statue of David and Basilica of Santa Croce.
Hotel Features. Relais Santa Croce's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available 24 hours a day. This 5-star property has a business center and offers small meeting rooms, a meeting/conference room, and business services. Complimentary high-speed (wired) Internet access is available in public areas. This Florence property has event space consisting of banquet facilities and a ballroom. The property offers a roundtrip airport shuttle (surcharge). Wedding services, concierge services, tour/ticket assistance, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include multilingual staff, laundry facilities, and currency exchange. The property has designated areas for smoking.
Guestrooms. 24 air-conditioned guestrooms at Relais Santa Croce feature minibars and safes. Bathrooms feature makeup/shaving mirrors, slippers, and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones. Plasma televisions have satellite channels and pay movies. Rooms also include clock radios. Guests may request in-room massages and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.