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Services & facilities
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Bureau de Change/ATM
- Currency exchange
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Guest services
- Porter/bellhop
- 24-hour front desk
- Room service (24 hours)
- Tours/ticket assistance
- Multilingual staff
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Shop
- Grocery/convenience store
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Accessibility
- Elevator/lift
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- Bar/lounge
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Family
- Suitable for children
- Babysitting or childcare
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Cards accepted
- American express
- Discover
- Mastercard
- Diners club
- Visa
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Air Conditioning
- Air-conditioned public areas
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Luggage storage
- Safe-deposit box at front desk
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Parking
- Free parking
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Recreation
- Television in lobby
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Breakfast
- Free breakfast
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Housekeeping
- Dry cleaning/laundry service
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Pets
- Pets not allowed
Description
Location. Hotel Biltmore is located close to El Obelisco, La Aurora Zoo, and Francisco Marroquin University. Other points of interest near this hotel include Torre del Reformador and Universidad del Valle de Guatemala.
Hotel Features. This 3-star property offers small meeting rooms and secretarial services. Wireless Internet access (surcharge) is available in public areas. For a surcharge, the property offers a roundtrip airport shuttle at scheduled times. A bar/lounge is open for drinks. A complimentary full breakfast is served each morning. Room service is available 24 hours a day. Guest parking is complimentary. Additional property amenities include multilingual staff, tour/ticket assistance, and a grocery/convenience store.
Guestrooms. 116 air-conditioned guestrooms at Hotel Biltmore feature safes and blackout drapes/curtains. Beds come with down comforters and down blankets. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wired high-speed Internet access is available for a surcharge. In addition to desks, guestrooms offer speakerphones with voice mail. Televisions have premium cable channels and free movie channels. Rooms also include clock radios. Guests may request irons/ironing boards and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.