Sheraton Santiago Hotel and Convention Center
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Lonely Planet review
Overlooking the Independence monument and next door to the US embassy, the Sheraton’s two towers have accommodated businesspeople, diplomats and journalists for over three decades. Among its varied attractions are a rooftop pool, fitness center, two lighted tennis courts, nightly mariachis and a Starbucks branch.
Services & facilities
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Bureau de Change/ATM
- Currency exchange
- Atm/banking
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Cards accepted
- Diners club
- Mastercard
- American express
- Visa
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Guest services
- Tour assistance
- Tours/ticket assistance
- 24-hour front desk
- Room service (24 hours)
- Multilingual staff
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Concierge
- Concierge services
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Restaurant/Café
- Full board rates available
- Snack bar/deli
- Half board rates available
- Coffee shop or café
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Housekeeping
- Dry cleaning/laundry service
- Laundry facilities
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Spa
- Steam room
- Sauna
- Hair salon
- Massage - spa treatment room(s)
- Beauty services
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Pets
- Pets not allowed
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Family
- Suitable for children
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Swimming pool
- Swimming pool - indoor
- Swimming pool - children's
- Swimming pool - outdoor seasonal
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Non-smoking
- Smoke-free property
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Air Conditioning
- Air-conditioned public areas
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Shop
- Grocery store
- Gift shops or newsstand
- Complimentary grocery shopping service
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Accessibility
- Elevator/lift
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- Bar/lounge
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Recreation
- Fitness facilities
- Television in lobby
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Transport/transfers
- Limo or town car service available
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Parking
- Free parking
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Luggage storage
- Available
Description
Location. Sheraton Santiago Hotel and Convention Center is a business-friendly hotel located in Santiago's Providencia neighborhood, close to Sculpture Park, Sernatur, and Palacio de la Moneda. Nearby points of interest also include San Cristobal Hill and Santa Lucia Hill.
Hotel Features. Dining options at Sheraton Santiago Hotel and Convention Center include a coffee shop/café and a snack bar/deli. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves buffet breakfasts each morning in the breakfast area (surcharges apply). Recreational amenities include an indoor pool, a children's pool, a sauna, a fitness facility, and a steam room. Spa amenities include massage/treatment rooms, beauty services, and a hair salon. This 4.5-star property has a business center and offers small meeting rooms, limo/town car service, and audiovisual equipment. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Santiago property has 704 square meters of event space consisting of banquet facilities and conference/meeting rooms. For a surcharge, shuttle services include an area shuttle which runs to destinations within 50 km and a roundtrip airport shuttle (available 24 hours). Wedding services, concierge services, tour/ticket assistance, and tour assistance are available. Guest parking is complimentary. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities. This is a smoke-free property.
Guestrooms. 379 air-conditioned guestrooms at Sheraton Santiago Hotel and Convention Center feature minibars and laptop-compatible safes. Accommodations offer city, mountain, or pool views. Beds come with Select Comfort mattresses, signature bedding, and down blankets. All rooms include separate sitting areas and desks. Bathrooms feature showers, bathrobes, complimentary toiletries, and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. Guestrooms offer multi-line phones with voice mail. 32-inch LCD televisions have premium cable channels, free movie channels, and pay movies. Also included are coffee/tea makers and windows that open. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls.