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Lonely Planet review
More than just a hotel, the iconic Château Frontenac is one of the enduring symbols of Québec City. It’s also one of the busiest places in town, with over 600 rooms and busloads of guests and nonguests alike filling its halls. Rooms are elegantly decorated and come in all shapes and sizes with a number of views to choose from. Service is professional and generally staff are adept at handling the big crowds. Even if you aren’t staying, the bar is a fine place for a drink while taking in the spectacular view of the St Lawrence River. While some guests enjoy connecting with a little slice of Québec City history, others say the grand dame doesn’t quite live up to its storied reputation.
Services & facilities
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Guest services
- Porter/bellhop
- 24-hour front desk
- Room service (24 hours)
- Multilingual staff
- Express check-out
- Tour assistance
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Restaurant/Café
- Restaurant
- Coffee shop or café
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Shop
- Shopping on site
- Gift shops or newsstand
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Outdoor space
- Terrace
- Patio
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Parking
- Valet parking
- Parking nearby
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Spa
- Beauty services
- Health club
- Spa services on site
- Sauna
- Hair salon
- Massage - spa treatment room(s)
- Spa tub
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Cards accepted
- Discover
- Diners club
- Jcb international
- Visa
- American express
- Mastercard
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Transport/transfers
- Limo or town car service available
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Pets
- Pets allowed
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Bureau de Change/ATM
- Atm/banking
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- Bar/lounge
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Swimming pool
- Swimming pool - children's
- Swimming pool - indoor
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Concierge
- Concierge desk
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Luggage storage
- Safe-deposit box at front desk
- Ski storage
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Air Conditioning
- Air-conditioned public areas
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Housekeeping
- Dry cleaning/laundry service
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Accessibility
- Elevator/lift
Description
Location. Located in central Quebec, Fairmont Le Chateau Frontenac is a business-friendly hotel within walking distance of Dufferin Terrace, Quebec City Town Hall, and Place Royale. Nearby points of interest also include Citadelle of Quebec and Parliament Building.
Hotel Features. Dining options at Fairmont Le Chateau Frontenac include a restaurant and a coffee shop/café. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a children's pool, a health club, a spa tub, and a sauna. Spa amenities include spa services, massage/treatment rooms, facials, and body treatments. This 4-star property has a business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Wireless Internet access (surcharge) is available in public areas. This Quebec property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle and a ski shuttle. Wedding services, limo/town car service, translation services, and tour assistance are available. Additional property amenities include a terrace, multilingual staff, and gift shops/newsstands.
Guestrooms. 618 air-conditioned guestrooms at Fairmont Le Chateau Frontenac feature minibars and coffee/tea makers. Accommodations offer city, river, or courtyard views. Beds come with premium bedding. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, bathrobes, and complimentary toiletries. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks, guestrooms offer cordless phones with voice mail. LCD televisions have pay movies. Rooms also include windows that open, blackout drapes/curtains, electronic check-out, and hair dryers. Guests may request hypo-allergenic bedding and wake-up calls. Housekeeping is available daily.