Very Solid but on the smaller side
There is a lot to like about this bag, although in the end I chose another bag due to volume. The Keen Morrison is very well constructed, very comfortable and ergonomic, and has some nice features. The reason I chose another bag is purely based on volume, which this bag does not seem to have. It is designed to carry your laptop, maybe a few files or a small sweater along with some small items like an ipod and wallet, etc, and that is about it. So I would give this bag an A+ for quality construction and one you should seriously consider if you "just" need to carry your laptop and a few smaller items.

Excellent bag
It's solid, convenient to use, and in fashion. My daughters really like it for their middle and high school uses.

Nice Birthday Gift
This was purchased as a birthday gift, and was well received. It looked sturdy with plenty of pockets and storage areas.

Comfortable, roomy and stylish
I like this pack very much. I am petite but I need to haul a lot of stuff. This bag has tons of space without being overwhelming when you're wearing it. It is well designed and very "user friendly". Not to mention, it's great looking. The straps are very comfortable and adjust easily. The laptop sleeve even holds my fattest textbooks. I highly recommend this pack.

Love this bag
I got this backpack for campus and it is just what I was looking for! Holds my laptop nicely in its own sleeve and has pen and pencil holders in both compartments. It is just big enough for my things without being too big. By this I mean that I can hold a couple of classes worth of stuff (2 notebooks, a book or two) with no problems. I love the padded shoulder staps, I do a lot of walking around campus with it on my back and I never feel it in my back at the end of the day! Great bag overall. I got the silver birch color and it should be noted that it is a little more gray and dull than it looks in the picture. But still lovely. If you've been looking, look no further!